AnyVan

Artificial Intelligence

• Review voice and chat interactions for tone, empathy, conversational flow, and naturalness.
• Ensure responses sound human—never robotic, overly factual, or stiff. They must represent ‘the voice’ and brand of AnyVan.
• Provide examples of improved responses that balance clarity, warmth, and confidence. Implement updates to AI Prompts (make changes yourself, in accordance with our controls). Monitor the impact of changes and present results.
• Adopt a data-led approach: identify where the AI fails to handle queries, update prompts accordingly, and evaluate whether changes succeed.
• Validate Operational Accuracy (API, Rules & Policies) by checking system/API actions were completed correctly and in line with customer intent.
• Check that the AI followed all operational rules, policies, and escalation requirements. Flag incorrect advice, failed actions, or compliance risks.

AI Conversation Quality Specialist – Voice, Digital

Data Scientist

• Build and evolve our ML pricing engines
• Design, evaluate, and productionise smarter, more robust pricing models that help AnyVan make better decisions—and make our marketplace happier and healthier.
• Run adaptive experiments like a scientist (because you are one)
• Implement systems that dynamically learn from customer behaviour so our pricing constantly adapts to a living, breathing, ever-changing marketplace.
• Create new data science products
• Spot opportunities, shape solutions, and deliver tools that upgrade business processes and make data impossible to ignore.
• Translate the complex into compelling
• Turn model decisions, findings, and technical trade-offs into clear, engaging stories for stakeholders across the business—no decoder ring required.

Senior Data Scientist – Pricing

Full-stack Engineer

• Troubleshoot, design, and implement software that helps scale and future-proof our platform
• Write clean, logical, and maintainable code that’s ready for production
• Collaborate closely with engineers, product managers, and non-technical stakeholders to solve complex problems
• Champion testing and quality practices to ensure robust, reliable releases
• Continuously look for ways to improve our systems, tools, and workflows

Software Development Engineer

Affiliate Manager

• You get to own the end-to-end acquisition process of our Transport Partners from strategy to execution
• You’ll lead change, embed new processes, and make sure everyone’s marching to the same growth beat
• You’ll work across multiple markets, with exposure to international teams
• Fast-moving tech environment; think AI in workflows, dashboards that actually help, and a progressive approach to data and systems
• You’ll have freedom to design, implement, and improve. No one will tell you “this is how we do it”
• Build acquisition strategies, grow the pipeline, track metrics, and make sure our partners actually get onboarded
• Own the partner journey from attraction and sign up to first job, equip teams with the right tools, and ensure partners engage and hit the ground running
• Collaborate with ops, product, and commercial teams; share best practices; unblock issues; and keep everyone aligned
• Analyse funnels, measure results, adapt based on data, and implement scalable improvements
• Be the go-to person for acquisition metrics, dashboards, and insights that actually drive action

Transport Partner Acquisition Lead

Content Marketing Manager

• Be the go-to person for all things content, establishing and maintaining a distinctive and consistent tone of voice across channels
• Craft a wide array of content and copy across marketing and product touchpoints (direct mailers, signage, video content, core web pages, blogs, emails)
• Manage the internal CMS and work with Product to develop a user-friendly, scalable platform
• Develop and deliver the social and editorial calendar aligned with marketing objectives and company roadmap; manage daily running of channels
• Identify and nurture relationships with influencers and content creators to deliver campaigns and content
• Monitor and manage review platforms and online forums to retain excellent ratings and promote customer voice internally
• Measure and report on brand advocacy channels and proactively propose optimisation strategies to build reach and drive engagement
• Contribute to ideation and concepting for campaigns and creative challenges
• Use web analytics and A/B testing tools to measure the impact of content changes

Account Manager

• Spot the right partners across retailers, estate agents, banks, marketplaces and media platforms
• Own the pitch, negotiation and close of partnership deals
• Own the whole partner lifecycle: integrations, lead delivery, and tracking conversion
• Work closely with product to build slick partner experiences
• Work with sales and CRM marketing to convert partner leads into customers
• Expand and scale UK partnerships into Spain, France and Germany
• Run and scale affiliate platforms (eg Awin) and long-tail affiliate opportunities
• Lead and develop a small team of partner managers across UK and international markets
• Build dashboards, decks, reporting frameworks and partner-facing collateral
• Shape partnerships and affiliate marketing strategy focused on out-thinking vs outspending competition

Head of Partnerships

Recruitment

• Recruiter on a 6 month contract delivering high-volume, high-quality sales and customer service hires for the French market
• Manage high volumes of applications, ensuring a fair, positive candidate experience from first contact through onboarding
• Source, attract and pipeline top talent using multiple channels and proactive sourcing techniques
• Proactively source talent for challenging roles and devise creative solutions when talent pools are limited
• Drive hiring quality by effectively assessing candidate suitability and acting quickly on strong candidates
• Manage and guide candidates and stakeholders through offer management to secure top talent
• Ensure Ashby (recruitment platform) is used correctly to maintain data integrity for reporting

Talent Acquisition Partner

• AnyVan is a technology logistics platform founded in 2009 to create the world's most efficient logistics platform and reduce miles driven.
• Recruit for operations teams in South Africa and the UK, focusing on sales and customer service roles.
• Manage high volumes of applications end-to-end, ensuring a fair and positive candidate experience through to onboarding.
• Proactively source, attract and build pipelines using multiple channels, positioning AnyVan as an employer of choice.
• Hustle to identify top talent for challenging roles and devise creative sourcing solutions when talent pools are tight.
• Drive hiring quality by assessing candidate suitability effectively and moving quickly on strong candidates.
• Manage offer processes and stakeholder guidance to secure top talent.
• Ensure Ashby (recruitment platform) is used correctly to maintain data integrity for reporting.