Define the Hardware Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting
Oversee third-party delivery and bring-up of network and compute systems from material delivery through QA testing, handover to production, and ongoing maintenance
Drive development of tools in support of operations workflows, traceability, and vendor coordination
Develop innovative approaches to improve time to market & equipment availability for data center hardware
Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes
Manage partner relationships and maintain alignment with Anthropic goals.

Requirements

7+ years of experience in data center operations as a manager, engineer, technical lead, or related role
Proven track record overseeing a portfolio of mission critical systems
Subject matter expert in operational processes including deployment, maintenance, material movement, and warehousing
Subject matter expertise in common data analytics/dashboarding tools such as PowerBI, Atlassian Analytics, Tableau, or similar
Experienced in third-party partner relationship management
Bachelor's degree in relevant domain or equivalent practical experience.

Benefits

Competitive compensation and benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
Lovely office space

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data center operationsincident managementreporting methodsoperations workflowsvendor coordinationbill of materials optimizationlogistics optimizationphysical processes optimizationdeployment processesmaterial movement

Soft Skills

partner relationship managementalignment with goalsleadershipcommunicationproblem-solvinginnovationstrategic planningcollaborationtime managementadaptability