Antenna Group

Account Executive

• Own executive relationships (VP+) at enterprise accounts to significantly grow revenue
• Build and own long-term strategic account plans
• Collaborate closely with Customer Success Managers (CSMs) and Insights & Analytics team
• Own the end-to-end renewal strategy
• Conduct client discovery for advanced solutions and new products

Strategic Account Director

Customer Success Manager

• Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth
• Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products. Know their workflows and challenges and where Antenna data can deliver value
• Drive new use cases and value props with our customers by laddering their business objectives to new application of Antenna data
• Collaborate with the full commercial team to expand customer relationships and execute on growth strategies. This includes tracking customer health metrics and proactively addressing them with support and in collaboration with the Antenna team
• Effectively onboard, guide, and support our customers through the full customer lifecycle. Showcase how Antenna can support strategic decision making.
• Be the voice of the customer for the Antenna org – partner closely with the product team to provide quick but comprehensive feedback loops, give inputs that drive prioritization of new product features, etc. At the same time, fully understand the required trade offs and timelines that are needed by the product team

Business Analyst

• Extract and analyze Antenna data to tell compelling stories about the subscription economy; introduce novel analyses by leveraging creative, strategic data analysis methods
• Present findings external clients and internal stakeholders; translate complex datasets into clear, persuasive data stories
• Support Client Service objectives by owning the production of Antenna’s monthly syndicated reports and crafting custom analyses in response to customer questions
• Support Sales and Marketing via key tentpole analyst reports, such as the quarterly State of Subscriptions, and support rapid response requests
• Use SQL to navigate Antenna’s databases; collaborate with Data Services to scope and extract custom cohorts
• Orchestrate multiple project timelines and manage expectations across cross-functional stakeholders.
• Act as a thought leader by monitoring subscription trends, emerging platforms, and relevant market events

Strategic Account Director

Customer Success Manager

Senior Insights Analyst