Antenna Group

Analyst

• Extract and analyze Antenna data to tell compelling stories about the subscription economy; introduce novel analyses by leveraging creative, strategic data analysis methods
• Present findings external clients and internal stakeholders; translate complex datasets into clear, persuasive data stories
• Support Client Service objectives by owning the production of Antenna’s monthly syndicated reports and crafting custom analyses in response to customer questions
• Support Sales and Marketing via key tentpole analyst reports, such as the quarterly State of Subscriptions, and support rapid response requests
• Use SQL to navigate Antenna’s databases; collaborate with Data Services to scope and extract custom cohorts
• Orchestrate multiple project timelines and manage expectations across cross-functional stakeholders.
• Act as a thought leader by monitoring subscription trends, emerging platforms, and relevant market events

Senior Insight Analyst

Software Engineer

• Deliver our Product Roadmap: Translate product vision into a technical strategy with clear sequencing (now/next/later). Execute the roadmap through a highly accountable team, balancing immediate product velocity with the management of technical debt to ensure our ability to scale long-term.
• Cultivate Talent, Partnerships, and Communication: Lead a high-performance team of Engineers in deep partnership with Product Management, Data Science, and Data Operations.
• Facilitate an Engineering and Data Science partnership that turns R&D, such as ML models, into production features. Do this with speed to minimize the lag between innovation and deployment.
• Support internal analytics users such that they can configure, query, and QA our data efficiently, so we can release best-in-class analytics products.
• Communicate complex technical topics clearly to both subject matter experts and non-technical generalists to align stakeholders and manage incentives across the organization.
• Architect our data platform for both today and the future: Guarantee our data infrastructure is reliable, performant, and solves specific business questions.
• Ensure we are managing the tradeoffs between short-term and long-term technical strategy decisions.
• Focus both on the data infrastructure that allows us to deliver customer value as well as the specific insights & analytics we provide on top of that infrastructure.
• Lead AI Initiatives: Direct Antenna’s AI strategy. Implement AI technologies to enhance internal productivity, scale data collection & cleansing, and improve customer interfaces.

VP, Engineering

Customer Success Manager

• Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth
• Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products. Know their workflows and challenges and where Antenna data can deliver value
• Drive new use cases and value props with our customers by laddering their business objectives to new application of Antenna data
• Collaborate with the full commercial team to expand customer relationships and execute on growth strategies. This includes managing customer health and project managing custom data requests
• Effectively onboard, guide, and support our customers through the full customer lifecycle. Showcase how Antenna can support strategic decision making
• Be the voice of the customer for the Antenna org – partner closely with the product team to provide quick but comprehensive feedback loops, give inputs that drive prioritization of new product features, etc. At the same time, fully understand the required trade offs and timelines that are needed by the product team
• Contribute to our evolving customer success playbook, sharing insights to ensure we’re adopting best practices to drive adoption and success for all customers