Ansira

Account Manager, Client Partnership

Ansira

full-time

Posted on:

Location Type: Remote

Location: Missouri • Montana • United States

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About the role

  • Responsible for scheduling client meetings which includes confirming availability with all parties; providing the necessary files, details, and agenda beforehand.
  • Takes comprehensive notes during each meeting and provides timely recaps with action items
  • Assists with gathering business and project requirements for each project or program
  • Participant in internal and external ideation and brainstorming sessions
  • Collaborates with Project Management to ensure projects are brought in on time and within budget
  • Owns, develops, and updates project briefs for new projects
  • Responsible for gathering assets and feedback from both clients and key stakeholders and sharing the information with the internal team
  • Reviews all content, design, and development deliverables for each project
  • Responsible for managing the organization of multiple repository systems that hold valuable documentation and assets as it pertains to the clients supported (i.e., SharePoint)
  • Proactively follows up with clients on key milestones and deadlines
  • Works in tandem with internal teams to achieve overall account success and client satisfaction through flawlessly executing projects and day-to-day account duties, manage client related crisis and daily communications.
  • Communicates effectively with the Client to maintain a clear understanding of Client priorities to help manage and guide internal teams accordingly
  • Conduct weekly/bi-weekly status with the client
  • Has a clear understanding of the capabilities of all agency departments and is able to effectively coordinate with each
  • Strong understanding of the client's business and how Ansira’s work has an impact
  • Manage client budgets and monthly billing procedures; communicate any budget variances to client and close any gaps. Manage accounts receivable process for past due accounts.
  • Escalate all red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution.

Requirements

  • Bachelor’s Degree
  • 3 + years’ experience working with client accounts in a fast-paced agency environment
  • Prior advertising/marketing-related experience with digital, email, and/or database marketing is highly preferred
  • Experience and familiarity working on digital, tech savvy, and data-driven accounts are required.
  • Must understand the fundamentals of marketing and advertising
  • Strong Microsoft Office skills (Excel, Word, Outlook, Power Point , One Drive)
  • Strong organizational skills, including multitasking and time-management
  • Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism; strong written and verbal communication skills.
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbusiness requirements gatheringcontent reviewbudget managementaccount managementdigital marketingemail marketingdatabase marketingmultitaskingtime management
Soft Skills
communicationorganizational skillsprofessionalismcollaborationnote-takingclient relationship managementproblem-solvingattention to detailleadershipadaptability
Certifications
Bachelor’s Degree