
Sales Support Specialist
Anova
full-time
Posted on:
Location Type: Hybrid
Location: Blair • New York • United States
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Job Level
About the role
- Process quotes, orders, and customer documents accurately and in accordance with company policies
- Maintain and update CRM records, ensuring data accuracy across accounts, opportunities, and pipelines
- Provide day-to-day support to sales team members by answering questions regarding processes, tools, and deal requirements
- Coordinate with Operations, Customer Success, and Finance to ensure timely information flow and issue resolution
- Support onboarding of new sales team members with process guidelines and tool training
- Identify areas for improving workflow efficiency and suggest enhancements to Sales Operations
- Ensure compliance with internal controls, pricing guidelines, and documentation standards
Requirements
- 1 year of experience in sales support, administrative support, or customer operations roles
- Proficiency with CRM systems (Salesforce preferred) and Microsoft Excel/Google Sheets
- Strong attention to detail and ability to manage multiple tasks with tight deadlines
- Strong communication and interpersonal skills
- Problem-solving mindset with a focus on accuracy and customer service
Benefits
- Hybrid work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM systemsSalesforceMicrosoft ExcelGoogle Sheets
Soft Skills
attention to detailcommunication skillsinterpersonal skillsproblem-solvingcustomer service