Anova

Sales Support Specialist

Anova

full-time

Posted on:

Location Type: Hybrid

Location: BlairNew YorkUnited States

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Job Level

About the role

  • Process quotes, orders, and customer documents accurately and in accordance with company policies
  • Maintain and update CRM records, ensuring data accuracy across accounts, opportunities, and pipelines
  • Provide day-to-day support to sales team members by answering questions regarding processes, tools, and deal requirements
  • Coordinate with Operations, Customer Success, and Finance to ensure timely information flow and issue resolution
  • Support onboarding of new sales team members with process guidelines and tool training
  • Identify areas for improving workflow efficiency and suggest enhancements to Sales Operations
  • Ensure compliance with internal controls, pricing guidelines, and documentation standards

Requirements

  • 1 year of experience in sales support, administrative support, or customer operations roles
  • Proficiency with CRM systems (Salesforce preferred) and Microsoft Excel/Google Sheets
  • Strong attention to detail and ability to manage multiple tasks with tight deadlines
  • Strong communication and interpersonal skills
  • Problem-solving mindset with a focus on accuracy and customer service
Benefits
  • Hybrid work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM systemsSalesforceMicrosoft ExcelGoogle Sheets
Soft Skills
attention to detailcommunication skillsinterpersonal skillsproblem-solvingcustomer service