Internal Systems: Build and maintain integrations, managing data flow between systems
Evaluate build vs. buy decisions, preferring managed solutions and SaaS integrations where practical
Develop new tooling to address key business use cases where third-party tools are ineffective
Provide technical support for improving workflows where relevant (e.g. integrating data from different sources; advanced automations)
Create and maintain metrics, logs, dashboards, and alerting to give teams visibility into system health, implementing engineering best practices such as automated tests, version control, and incident management
IT & Security: Conduct technical evaluation and implementation of security tools
Develop automations to reduce the manual effort of IT and security oversight
Partner with stakeholders to implement security best practices and meet compliance requirements
Collaboration: Collaborate and maintain strong relationships with key stakeholders across the org and understand workflow needs, pain points, etc
Translate business requirements into a technical roadmap and deliver on those needs
Proactively communicate project status, timelines, and blockers to stakeholders
Work closely with engineers, contributing to our overall technical health and best practices
Documentation & Knowledge Sharing: Document architecture decisions, integration patterns, and operational procedures
Share knowledge proactively to ensure systems can be maintained by the team
Contribute to team technical standards and best practices

Requirements

Strong communicator and collaborator who excels at translating business needs into technical solutions, building relationships across technical and non-technical teams, and navigating ambiguity with clarity
3+ years building internal tools, integrations, and automation with modern programming languages (Python, JavaScript/TypeScript, Go)
Hands-on experience with API integrations (REST, webhooks) and business SaaS platforms (Zapier or similar)
Experience with reliable systems, databases (SQL, Postgres), and observability (monitoring, logging, alerting)
Strong troubleshooting and incident response skills with attention to edge cases and failure modes
Proactive documenter who naturally shares context and writes things down for the team
Experienced with collaborative development practices (Git, shared codebases, code reviews)

Benefits

Work remotely anywhere in Canada and/or access any of our hubs
Health and dental benefits from day 1
4 weeks of paid vacation (including paid time off on your birthday)
An additional 1 week of paid time off during the winter holidays
Virtual & In-Person Social Events
Annual Paid Volunteer Day Off
1:1 RRSP Matching Program Up to 3%
$500 Pre-Tax Annual Health & Wellness Allowance
$400 Pre-Tax Home Office Setup Allowance
$65 Pre-Tax Monthly Phone Allowance
Maternity and Parental Leave Top-Up Program
Education Assistance Program
Employee Referral Program
Tenured Rewards Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptTypeScriptGoAPI integrationsRESTwebhooksSQLPostgresautomated tests

Soft Skills

strong communicatorcollaboratortranslating business needsbuilding relationshipsnavigating ambiguitytroubleshootingincident responseproactive documenterknowledge sharingcollaborative development