Another Axiom

Business Operations

• Coordinate with cross-departmental stakeholders to move projects and events forward
• Coordinate campaign execution - ensuring that products are launched as expected on makeship.com , manufacturing partners are set up for production, and everything in between
• Act as the primary point of contact and support for internal operations support
• Document internal systems, processes, and standard operating procedures
• Support with the coordination, design, and implementation of business workflows
• Support with debugging, optimizing, and building of low-code/no-code automations
• Support with ad-hoc reporting, data analysis, and data quality initiatives

Business Operations Coordinator

Product Designer

• Design intuitive, high-value experiences for creators and fans from discovery through production-ready execution
• Create wireframes, prototypes, and high-fidelity mockups to communicate and validate ideas
• Identify usability issues proactively and develop practical, user-centred solutions
• Translate complex workflows into simple, intuitive, and conversion-driven experiences
• Conduct user research and testing to validate assumptions and inform design decisions
• Design polished, visually compelling interfaces across web experiences
• Make strong, intentional decisions around layout, typography, hierarchy, colour, and motion
• Contribute to and maintain a cohesive design system across platform surfaces
• Ensure UI quality is competitive with best-in-class e-commerce storefronts
• Own storefront projects end-to-end, from concept and design through implementation and optimization
• Customize Shopify themes and work directly within Shopify to execute medium-complexity storefront builds independently
• Design solutions that are technically feasible and aligned with Shopify platform capabilities
• Optimize storefront experiences for conversion, storytelling, usability, and visual impact
• Continuously benchmark against leading e-commerce and creator-focused brands to elevate design quality
• Partner with engineering, product, growth, and leadership teams to deliver high-quality solutions efficiently
• Facilitate brainstorming, ideation, and problem-solving sessions with relevant stakeholders
• Communicate design rationale effectively and build alignment across teams
• Identify opportunities to improve workflows, collaboration, and execution speed
• Champion accessibility, usability, and customer-centric design principles
• Stay informed on emerging design, e-commerce, and Shopify trends
• Establish and maintain a high standard of design quality across all work
• Support additional creative, marketing, and brand initiatives as needed
• Additional Interest and ability to pivot into adjacent design work on a regular basis - sales collateral, social media assets, ads. Project manage other creatives (animators, illustrators) we contract out to on an as-needed basis
• Other duties and responsibilities as required from time to time.

UX/UI Designer

Account Executive

• Develop and execute the sales go-to-market strategy aligned with Makeship's growth objectives.
• Identify priority creator segments, verticals, and partnership opportunities to drive new business growth.
• Build and maintain a healthy pipeline of qualified creator opportunities.
• Continuously evaluate sales performance, market trends, and competitive activity to improve results.
• Recommend improvements to sales processes, outreach strategies, and pipeline management practices.
• Maintain an individual sales quota and consistently achieve or exceed revenue targets.
• Prospect, negotiate, and close new creator/brand partnerships.
• Build relationships with creators, talent agencies, creator management firms, MCNs, and industry stakeholders.
• Develop strategic partnerships that increase creator acquisition and long-term revenue growth.
• Manage key opportunities from initial outreach through signed agreement and campaign launch.
• Identify upsell, cross-sell, and repeat business opportunities where applicable.
• Represent the company at industry events, conferences, and creator-focused networking opportunities.
• Lead, mentor, and develop a team of Account Executives.
• Conduct regular 1:1 meetings, coaching sessions, and performance reviews.
• Support career development, succession planning, and professional growth for team members.
• Establish clear expectations, performance standards, and accountability measures.
• Provide ongoing sales training on prospecting, negotiation, relationship management, and closing techniques.
• Assist with recruiting, interviewing, onboarding, and ramping new Account Executives.
• Monitor pipeline health, conversion rates, sales activity, and forecast accuracy.
• Conduct regular pipeline reviews and opportunity assessments with team members.
• Ensure accurate forecasting and timely reporting of sales performance.

Business Operations Coordinator

UX/UI Designer

Sales Manager – Account Executive