Anchorage Digital

Client Operations, Collateral Management

Anchorage Digital

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

PythonSQL

About the role

  • Contribute towards operational KPIs and ensuring high standards of performance and accuracy.
  • Maintain the day-to-day operations of the Atlas Collateral Management platform, including monitoring collateral packages, managing configurations, and utilizing internal tools (Retool, APIs) for booking operations.
  • Manage the timely and accurate issuance of margin calls, warnings, and other threshold-based notifications according to predefined rules and client agreements.
  • Own and execute the collateral liquidation process in strict accordance with established protocols and client agreements, coordinating closely with the Anchorage Digital Trading desk.
  • Serve as an operational point of contact for institutional clients using the Atlas Collateral Management service, handling inquiries, reporting requests, and operational communications.
  • Collaborate with the Sales and Client Experience teams to onboard new clients, explain operational workflows, and act as a subject matter expert on the product's capabilities.
  • Partner with Product Management and Engineering teams to provide operational insights, feedback on system performance, define requirements for new features/enhancements, and assist in testing.
  • Develop, implement, and continuously improve operational procedures, controls, and runbooks to enhance efficiency, mitigate risk, and ensure scalability.
  • Perform day-to-day collateral monitoring, margin management, and client interactions, acting as a vital link between technology, clients, and risk management functions.

Requirements

  • 5+ years of experience in financial markets operations, with direct experience on a trading desk (buy-side or sell-side) or in a closely related trading support function.
  • Strong preference for direct experience in collateral management, margin operations, securities lending operations, repo operations, or similar secured financing operational roles within either traditional finance or the digital asset industry.
  • Deep understanding of risk management principles, particularly counterparty risk, market risk, and operational risk in the context of collateralized transactions.
  • Demonstrated ability to operate effectively under pressure and manage time-sensitive, critical processes like margin calls and liquidations with precision.
  • Excellent client-facing communication and interpersonal skills, with experience managing institutional client relationships.
  • Experience working with operational platforms, internal tools (e.g., Retool), and an aptitude for learning new systems quickly.
  • Strong analytical and problem-solving skills with meticulous attention to detail.
  • Familiarity with the digital asset ecosystem and cryptocurrency markets.
  • Although not a requirement, bonus points if: experience managing operations for a crypto collateral management or lending platform, experience building operational processes/controls/teams, basic coding skills (e.g., Python, SQL), familiarity with legal documentation (ISDA/CSA, GMRA, GMSLA), experience working with product managers and engineers on system requirements and UAT testing.
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