Anaqua

Associate Director – Docketing, Paralegal

Anaqua

full-time

Posted on:

Location Type: Hybrid

Location: Gurugram • India

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Job Level

Senior

About the role

  • Work with clients to determine docketing and/or paralegal work requirements
  • Document client-specific docketing and/or paralegal operating guidelines
  • Supervise and manage onboarding activities of new clients and/or new portfolio
  • Coordinate between client and internal teams to ensure successful onboarding
  • Develop and maintain internal standard operating procedures and guidelines
  • Support and train internal docketing and paralegal team members
  • Oversee internal docketing and paralegal teams to help ensure compliance of established procedures and guidelines
  • Must be available as a first level support for clients and coordinate with appropriate internal teams (e.g., Product, Support, Client Servicing, etc.) for responses and/or resolution
  • Maintain a high level of product expertise to develop an internal training process to ensure that the team members employees new product features relevant to the team
  • Responsible for the overall quality of deliverables and communication between the team and clients
  • Assist in the setting performance expectations and metrics for the internal teams.
  • Manage day-to-day work, quality audits, error reporting & performance data.
  • Ensure consistent application of identified Anaqua Quality Assurance in the review of communications, response and formality filings
  • Perform other tasks as requested/needed

Requirements

  • 15+ years of experience in patent and trademark docketing and paralegal
  • At least 8 years of experience in managing/supervising a team for 50+ IP Professionals, across levels
  • Prior experience of working on ANAQUA and PATTSY platforms is mandatory
  • Detail oriented, with advanced aptitude in interpersonal communication, research, and resource utilization
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
patent docketingtrademark docketingparalegal workquality auditserror reportingperformance metrics
Soft Skills
interpersonal communicationteam managementdetail orientedtrainingclient coordination