Commercial Auto Customer Service Representative I
Amynta Group
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $22 - $24 per hour
About the role
- Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions.
- Maintains a continual working knowledge of our products, services, and promotions.
- Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues.
- Researches, responds to, and resolves customer issues in a timely fashion.
- Retrieves information from company systems (based on customer inquiry) and communicates information back to the customer in a clear and educated manner.
- Responsible for binding and issuing new business policies.
- To help support the underwriters with various ensemble of responsibilities.
Requirements
- 2 year minimum office experience (Required)
- High School Diploma or GED (Required)
- Working knowledge of Microsoft Office (Required)
Benefits
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Applicant Tracking System Keywords
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Soft Skills
customer serviceissue resolutioncommunicationresearchproblem-solving
Certifications
High School DiplomaGED