AMSURG

Administration

• Ensure the availability, performance, and security of SQL Server databases supporting AMSURG systems
• Perform routine administration, including maintenance, upgrades, monitoring, and patching of database environments
• Conduct performance tuning, query optimization, and index management to ensure system efficiency
• Manage backup and recovery processes and ensure adherence to RPO/RTO requirements
• Implement and maintain database security, user access, and role-based permissions
• Collaborate with application, infrastructure, and development teams to resolve database-related incidents and support request tickets
• Provide technical guidance during system design, integration, and architecture discussions
• Communicate effectively with technical and non-technical stakeholders regarding issues, timelines, and impacts
• Maintain accurate and up-to-date documentation for database environments, standards, and operational procedures
• Monitor system health and proactively identify issues, risks, or optimization opportunities
• Follow change management, SDLC processes, and operational best practices
• Participate in on-call rotation and support after-hours maintenance as needed
• Stay current with emerging SQL Server features, industry best practices, and security standards
• Recommend improvements to database architecture, performance, and reliability
• Participate in team knowledge-sharing and process maturity efforts

Database Administrator II

Engineer

• Oversees the design, development, and implementation of IT departmental and company processes.
• Develops and implements process strategies to reduce costs and create increased productivity and efficiency.
• Collaborates with key IT and business leaders to build efficient and sustainable processes.
• Engages key business stakeholders to identify business process efficiency opportunities.
• Utilizes a toolbox of process improvement and engineering deliverables.
• Works with business and IT executives to help describe and understand process impacts and interconnectivity.
• Researches emerging technology trends that impact process optimization.
• Provides internal stakeholders with process flow diagrams and other documentation.

IT Process Engineer

Business Operations

• Create and monitor standard policies and procedures for billing and collections
• Ensure HIPAA privacy compliance for assigned entities
• Act as a subject matter expert on billing and collections
• Support, update, and advise internal and external customers on billing issues
• Recommend and implement improvements to billing processes
• Keep abreast of rules, regulations, and laws affecting billing and collection
• Develop and implement policies for billing and collections
• Train ASCs on business office policies
• Assist in management of HIPAA, compliance, and audits
• Monitor claims to ensure compliance with Medicare rules and regulations
• Evaluate billing systems of potential acquisitions

Manager, Business Operations

Implementation Specialist

• Lead beginning to end implementation of the NextGen PM system and ancillary systems for assigned sites
• Balance multiple projects and responsibilities simultaneously while maintaining the high standards of the Insight program
• Collaborate with RCM teams and Business Operations Managers to effectively implement NextGen to fit the assigned project needs
• Work as part of the Insight team to facilitate and/or complete effective implementations with the following goals: Rapidly deployable, repeatable processes; Successful revenue cycle management with demonstrable revenue stream from ERA processes within 20 days of go-live date; Cost-effective follow-up and phased training approach for implementing post- or complimentary EPM go-live features
• Conduct Practice Management training sessions for internal AMSURG constituencies
• Review, update, maintain and utilize NextGen training materials for internal and external use
• Assist Service Desk or User Satisfaction personnel with Tier 2 center, practice, and Central Billing Office NextGen-related support issues
• Assess current configuration and develop customized modifications to meet specific needs of centers, the Central Billing Office or anesthesia entities
• Troubleshoot NextGen configuration and specification issues with associated vendors and payers
• Participate in implementation project related integrations as a subject matter expert; perform system testing and troubleshoot interface issues with associated vendors as needed
• Assist EDI Specialists with payer or claim related issues
• Assess complex workflows within the ASC affiliated environments to ensure the optimal configuration of the NextGen system and other vendor products
• Facilitate meetings, demonstrations and training with center staff on the NextGen application
• Conduct training sessions in small and large groups in various settings (both onsite and remote)
• Conduct performance reviews for existing centers and practices to assist Operations teams in finding opportunities to enhance efficiency
• Collaborate with various vendors for issue resolution
• Evaluate existing centers’ configurations and revise to meet upgrades and new regulatory requirements as needed

Database Administrator II

IT Process Engineer

Manager, Business Operations

Senior Implementation Specialist – Contractor