Senior Implementation Specialist – Contractor
AMSURG
contract
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Job Level
About the role
- Lead beginning to end implementation of the NextGen PM system and ancillary systems for assigned sites
- Balance multiple projects and responsibilities simultaneously while maintaining the high standards of the Insight program
- Collaborate with RCM teams and Business Operations Managers to effectively implement NextGen to fit the assigned project needs
- Work as part of the Insight team to facilitate and/or complete effective implementations with the following goals: Rapidly deployable, repeatable processes; Successful revenue cycle management with demonstrable revenue stream from ERA processes within 20 days of go-live date; Cost-effective follow-up and phased training approach for implementing post- or complimentary EPM go-live features
- Conduct Practice Management training sessions for internal AMSURG constituencies
- Review, update, maintain and utilize NextGen training materials for internal and external use
- Assist Service Desk or User Satisfaction personnel with Tier 2 center, practice, and Central Billing Office NextGen-related support issues
- Assess current configuration and develop customized modifications to meet specific needs of centers, the Central Billing Office or anesthesia entities
- Troubleshoot NextGen configuration and specification issues with associated vendors and payers
- Participate in implementation project related integrations as a subject matter expert; perform system testing and troubleshoot interface issues with associated vendors as needed
- Assist EDI Specialists with payer or claim related issues
- Assess complex workflows within the ASC affiliated environments to ensure the optimal configuration of the NextGen system and other vendor products
- Facilitate meetings, demonstrations and training with center staff on the NextGen application
- Conduct training sessions in small and large groups in various settings (both onsite and remote)
- Conduct performance reviews for existing centers and practices to assist Operations teams in finding opportunities to enhance efficiency
- Collaborate with various vendors for issue resolution
- Evaluate existing centers’ configurations and revise to meet upgrades and new regulatory requirements as needed
Requirements
- Bachelor’s degree from an accredited college or university or equivalent professional experience in appropriate Healthcare environment
- At least two (2) years direct use experience with NextGen Practice Management version 5.8 and higher
- Strong background supporting large enterprise environments
- Thorough understanding of revenue cycle workflows in ambulatory surgery center and/or medical practice
- Two (2) years preferred Practice Management Training experience within medical practices or surgery centers – or equivalent to Project Lead or Core Team member on Enterprise Performance Management (EPM) installs for a practice or surgery center with configuration and table maintenance responsibilities
- EDI experience is a plus such as Billing Office management experience or firm understanding of Billing, Current Procedural Terminology (CPT) and ICD10 coding
- Knowledge of regulatory requirements for 5010, ICD10 are highly desirable
- NextGen BBP experience
- NextGen Front Desk workflows
- NextGen Billing expertise
- Experience with NextGen Scheduling and Check-In training (live or remote)
Benefits
- Paid Time Off
- Medical
- Dental
- Vision
- Life
- Disability
- Healthcare FSA
- Dependent Care FSA
- Limited Healthcare FSA
- FSAs for Transportation and Parking & HSAs
- 401(K) Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
NextGen Practice ManagementNextGen BBPNextGen Front Desk workflowsNextGen BillingNextGen SchedulingCPT codingICD10 codingEDIsystem testingconfiguration management
Soft Skills
project managementcollaborationtrainingtroubleshootingcommunicationproblem-solvingleadershiporganizational skillsperformance evaluationfacilitation
Certifications
Bachelor’s degreeProject Lead certificationCore Team member certification