
Senior Solutions Engineer
Amplitude
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Job Level
About the role
- Own technical leadership across CX AI opportunities in the US, partnering with sales to shape deal strategy and customer outcomes.
- Run structured discovery workshops to surface business goals, technical constraints, regulatory considerations, and success metrics.
- Design future-state architectures that combine product analytics, marketing insights, and CX data within secure, compliant environments.
- Deliver tailored demonstrations that showcase Amplitude’s AI Agents, experimentation, journey analytics, and personalization workflows.
- Map RFP and RFI requirements to platform capabilities, including data governance, residency, and security controls.
- Scope pilots and proofs of concept with clear evaluation criteria, timelines, and mutual success plans.
- Advise executives on how analytics maturity can drive revenue growth, retention, and customer satisfaction.
- Navigate international privacy frameworks and industry regulations in partnership with legal and security teams.
- Capture field intelligence on competitive positioning, emerging CX patterns, and buyer objections to inform product and GTM strategy.
- Support post-sale transitions by ensuring technical alignment and continuity with Customer Success teams.
Requirements
- 6+ years in Solutions Consulting, Sales Engineering, or Technical Consulting roles within B2B SaaS.
- Demonstrated experience selling or implementing CX, CRM, analytics, or AI-driven platforms.
- Strong understanding of web technologies, APIs, integrations, and modern data architectures.
- Proven ability to guide complex enterprise evaluations involving multiple stakeholders.
- Experience addressing security, compliance, and data-privacy requirements in regulated or multi-country environments.
- Track record of running pilots, proofs of concept, and executive-level technical presentations.
- Willingness to travel across regionally distributed accounts as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CX AIproduct analyticsmarketing insightsdata governancedata residencysecurity controlsweb technologiesAPIsintegrationsdata architectures
Soft Skills
technical leadershipcommunicationcollaborationstrategic thinkingproblem-solvingpresentation skillsstakeholder managementcustomer focusadvisory skillsevaluation criteria development