Amplitude

Content Marketing Manager

• Own content strategy and prioritization
• Set and own the content roadmap and quarterly prioritization
• Maintain a high standard of quality across all content and creative
• Empower Marketing with guidelines and purpose-built writing agents
• Make decisions about what the team commits to each quarter based on overall marketing strategy
• Own relationship with key cross-functional teams (Product Marketing, Growth, and Campaigns)
• Ensure content and brand plans support pipeline and campaign goals
• Run weekly 1:1s and team check-ins
• Review in-progress work and provide final signoff before content moves to design or production
• Maintain a high bar for quality, clarity, and consistency across all deliverables
• Ensure alignment with brand voice, messaging, and visual standards
• Prioritize quickly, and review work under tight timelines
• Pull and share the monthly Brand Health Score
• Review budget monthly, track spend, flag risks early, and utilize budget well.

Director of Content & Brand – Contractor

Manager

• Deploy Foundational Use Cases: Lead the discovery and implementation of initial critical use cases (e.g., retention analysis, conversion funnels, user journey mapping) to deliver quick time-to-value and ensure a solid foundation from day one.
• Drive AI Adoption: Integrate Amplitude’s AI capabilities into customers’ daily workflows to drive impactful decisions and lower the barrier to entry for all users.
• Deliver Measurable Outcomes: Move beyond "going live" by defining and tracking clear metrics Ensure that every engagement results in quantifiable value and a clear return on investment.
• Strategic Program Management: Plan, organize, and manage all phases of the customer lifecycle. Develop complex project schedules, mitigate risks, and drive on-time execution while managing cross-functional stakeholders at the executive level.
• Build for Long-Term Success: Design and oversee the initial Amplitude Program that focuses on governance, scaling, and cultural adoption.

Senior Engagement Manager

Customer Success Manager

• Partner with Account Executives to build growth strategies for your book of business and secure successful renewals and expansions
• Identify and develop relationships with client executives that include VPs, C-suite officers, founders and CEOs
• Plan and deliver value-based business reviews with customer executives
• Regularly monitor your portfolio’s account health to discover opportunities to help customers realize maximum value from Amplitude
• Develop customized success plans that accelerate solution adoption and provide the customer with a path to achieve their desired outcomes with Amplitude
• Project-manage the customer journey using internal and external resources as needed
• Partner with our Professional Services team to ensure a successful onboarding process, answer ad-hoc business/strategy questions, and share methodologies and insights
• Leverage your Amplitude product expertise along with customer use-case knowledge to derive valuable insights

Director of Content & Brand – Contractor

Senior Engagement Manager

Senior Customer Success Manager – Emerging Enterprise