AmpiFire

Account Manager

• Manage most valuable client relationships as Key Account Manager
• Drive customer satisfaction and retention
• Identify opportunities for account growth, upselling, and cross-selling
• Develop and implement tailored success plans for each key account
• Regularly review account health metrics, usage patterns, and satisfaction scores
• Collaborate with sales, product, and marketing teams to ensure seamless client experiences
• Assist small business and agency customers with one-time strategy calls
• Serve as trusted advisor and primary point of contact for clients