Key Account Manager

AmpiFire

Key Account Manager at AmpiFire managing valuable client relationships in a remote role. Focused on customer satisfaction and account growth with a strong emphasis on content marketing strategies.

Posted 6/2/2026contractRemote • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 per yearWebsite

About the role

Key responsibilities & impact

Manage key client relationships and ensure satisfaction
Develop and implement success plans for each key account
Identify opportunities for account growth and upselling
Monitor account health metrics and usage patterns
Work collaboratively with sales, product, and marketing teams
Assist clients with strategic guidance and support

Requirements

What you’ll need

At least 2 years of experience in Customer Success or Account Management
Experience in the SaaS industry or B2B environment
Knowledge of DTC e-commerce industry is a major bonus
Solid understanding of content marketing concepts
Proven track record of maintaining high retention rates
C2 English proficiency in both written and verbal communication
Customer-obsessed with strong relationship-building abilities
Data-driven approach to account management
Self-starter with an entrepreneurial attitude
Available to work core business hours in the EST timezone.

Benefits

Comp & perks

Competitive salary
Uncapped performance bonuses based on account growth / upsells
Remote work options
Flexible schedule
Opportunities for professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Customer SuccessAccount ManagementSaaSB2BDTC e-commerceContent MarketingData-driven approachRetention rates

Soft Skills

Relationship-buildingCommunicationSelf-starterEntrepreneurial attitudeCollaboration