Early Career Program Manager
Marsh McLennan
Program Manager
Ampact
full-time
Posted on:
Origin: • 🇺🇸 United States • Wisconsin
Visit company websiteSalary
💰 $51,200 - $59,733 per year
Job Level
Mid-LevelSenior
About the role
- Serve as the primary organizational point of contact for a cohort of literacy and/or math tutors and create an exceptional service experience to retain tutors
- Provide supervision and proactive support to AmeriCorps tutors in collaboration with on-site Internal Coaches, including performance management, coaching, and corrective action
- Mediate tutor and coach situations and document performance issues and improvement plans
- Provide individualized support to members to complete required service hours and monitor progress
- Regularly review student data and outcomes to monitor implementation and maximize student impact
- Collaborate with site-based internal coaches to ensure interventions and assessments are implemented with fidelity, full caseloads, and minimum dosage requirements
- Develop and maintain productive partnerships with sites, principals, superintendents, tutors, teaching staff and other school-based partners
- Conduct in-person site visits at least quarterly (regional travel required)
- Source potential new site partnerships and coordinate with Coaching and Program Specialists
- Ensure compliance with program, organization, and AmeriCorps rules and regulations and monitor member requirements and time sheets
- Collaborate with Learning & Training Department to develop and conduct training sessions and assist with training logistics
- Build the Reading Corps and Math Corps brands; cultivate community partnerships and act as spokesperson for media when directed
- Implement full-cycle recruitment including sourcing, screening, interviewing, offering, and onboarding AmeriCorps members
Requirements
- Bachelor’s degree (preferred)
- 3+ years program management and/or program implementation experience, preferably in a non-profit setting
- Demonstrated proficiency in creating partnerships and working in a collaborative environment
- Proven interpersonal skills including the ability to build relationships, solve problems, mediate conflict, and exercise sound judgment
- Ability to balance multiple priorities and deadlines in a fast-paced evolving environment
- Ability to structure tasks, meet deadlines and set and manage goal achievement
- Demonstrated professional communication skills characterized by active listening, respectful two-way communication, and timely and results-oriented communication
- Public speaking experience preferred
- Proven commitment, results-driven, and solution-oriented perspective
- Proven ability to adapt to change and innovate
- Commitment to supporting all members and service recipients enrolled in our programs
- Ability to work effectively in collaboration with diverse groups of people
- Commitment to develop equity skills and cultural competence of self and others
- Proven success navigating situations that require high emotional intelligence, with an emphasis on self-awareness
- Proficiency with MS Office and Excel
- Previous database experience preferred
- Ability to utilize video conferencing effectively
- Ability to travel locally and statewide as needed to attend meetings
- Ability to transport moderately heavy objects up to 25 pounds
