amnis

Onboarding Specialist

• Act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding
• Guide prospects and customers from a technical and product perspective
• Help customers successfully onboard and set up the platform
• Proactively identify upselling opportunities based on customer needs
• Handle inbound sales inquiries from German-speaking prospects (potentially also French)
• Support customers during the onboarding and setup process
• Understand customer needs and match suitable amnis solutions
• Collaborate closely with sales, operations, compliance, and product teams
• Contribute to internal improvements to enhance customer experience and processes

Junior Support, Onboarding Specialist

Sales

• Handle inbound sales inquiries from Austria and German speaking prospects and guide them through the product from a technical and business perspective
• Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis
• Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services
• Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
• Collaborate closely with sales, operations, compliance, and product teams
• Contribute to internal improvements to continuously enhance customer experience and processes

Inbound Sales Specialist

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• Handle inbound sales inquiries from Swiss- and German-speaking prospects (French where possible), guiding them through the product from both technical and business perspectives
• Support customers throughout the entire onboarding and setup process, ensuring a smooth and successful start with amnis
• Identify customer needs and pain points and recommend appropriate amnis solutions, including FX, payments, cards, and additional services
• Drive conversion and upsell through value-based product pitching during onboarding and ongoing usage
• Work closely with Sales, Operations, Compliance, and Product teams
• Contribute to internal improvements to continuously enhance the customer experience and processes

• Act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding
• Guide prospects and customers from a technical and product perspective
• Help customers successfully onboard and set up the platform
• Proactively identify upselling opportunities based on customer needs
• Handle inbound sales inquiries from German-speaking prospects (potentially also French) and guide them through the product from a technical and business perspective
• Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with Amnis
• Understand customer needs and pains and match suitable Amnis solutions
• Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
• Collaborate closely with sales, operations, compliance, and product teams
• Contribute to internal improvements to continuously enhance customer experience and processes