Amgen

Senior Associate, IS Business Systems Analyst – PM/BA

Amgen

full-time

Posted on:

Location Type: Hybrid

Location: Lisbon • 🇵🇹 Portugal

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Job Level

Senior

Tech Stack

CloudFirewalls

About the role

  • Work on next-generation capabilities and services in Applied AI & Automation using COTS, open-source, and cloud services.
  • Ensure quality, compliance, and performance across Amgen’s Applied AI & Automation footprint.
  • Leverage domain and business process expertise to detail product requirements as epics and user stories, business process maps, use cases, and test plans.
  • Work closely with developers and business analysts to elaborate technical requirements for development.
  • Collaborate with Product Owners, Product Managers, Engineering, and testing teams to define scope, prioritize release scope, and groom product backlog.
  • Facilitate breakdown of Use Cases into Features and Sprints and participate in backlog reviews with the development team.
  • Clearly express features in User Stories/requirements and maintain them in tools such as Jira; ensure Feature Acceptance Criteria and Definition of Done are well-defined.
  • Work closely with UX to align technical requirements, scenarios, and business process maps with designs.
  • Validate that test scenarios meet feature acceptance criteria and customer expectations; stay focused on software development quality.
  • Develop and implement effective product demonstrations for internal and external collaborators.

Requirements

  • Master’s degree and 1 to 3 years of experience with Agile software development methodologies (Scrum) OR Bachelor’s degree and 3 to 5 years OR Diploma and 7 to 9 years with Agile (Scrum).
  • Experience as a Scrum Master in Agile and SAFe environments.
  • Excellent communication skills and ability to collaborate with senior leadership.
  • Excellent problem-solving skills and passion for tackling complex challenges in drug discovery with technology.
  • Experience in writing requirements for development of modern web application and/or automation solutions.
  • Experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA.
  • Experience with business process design / re-engineering.
  • Familiarity with GxP, CFR 21 Part 11 and systems validation (good-to-have).
  • Experience with tools like SIPOC diagrams, value stream maps, and process capability analysis (good-to-have).
  • Experience with BMPN modeling tools (good-to-have).
  • Familiarity with Automation technologies (e.g., UiPath, Docusign, Power Platform, Chat GPT, etc.) (good-to-have).
  • Demonstrated expertise in a scientific domain area and related technology needs (good-to-have).
  • Understanding of scientific software systems strategy, governance, and infrastructure (good-to-have).
  • Experience in managing product features for PI planning and developing product roadmaps and user journeys (good-to-have).
  • Ability to communicate technical or complex subject matters in business terms.
  • Jira Align experience (good-to-have).
  • Miro experience (good-to-have).
  • Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) (good-to-have).
  • Professional certifications optional but valuable: SAFe for Teams, Lean Six Sigma, BABOK (ECBA, CCBA, CBAP).
  • Able to work under minimal supervision and provide oversight and mentoring team members.
  • Strong verbal and written communication skills, presentation and public speaking skills.
  • Ability to manage multiple priorities successfully and work effectively with global virtual teams.
Benefits
  • Vast opportunities to learn, develop, and move up and across our global organization.
  • A diverse and inclusive community of belonging where colleagues are empowered.
  • Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
  • Flexible work arrangements (Flex Commuter / Hybrid).
  • Career development and professional growth opportunities.
  • Support for reasonable accommodations for individuals with disabilities.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile software developmentScrumbusiness process designrequirements writinguser storiesacceptance criteriaautomation solutionsscientific domain expertiseproduct roadmapsprocess capability analysis
Soft skills
communication skillsproblem-solving skillscollaborationmentoringpresentation skillspublic speakingability to manage multiple prioritiesability to work under minimal supervisionpassion for tackling complex challengesability to communicate technical subjects in business terms
Certifications
SAFe for TeamsLean Six SigmaBABOKECBACCBACBAP
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