Amgen

Director of Technology Field Sales Intelligence

Amgen

full-time

Posted on:

Location Type: Hybrid

Location: Thousand OaksCaliforniaFloridaUnited States

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Salary

💰 $211,085 - $246,704 per year

Job Level

Tech Stack

About the role

  • Set the strategy and multi-year vision for field intelligence capabilities that enable Amgen’s sales organization to make data-driven decisions
  • Own the product vision and roadmap for field intelligence capabilities aligned to business priorities and field outcomes
  • Serve as Product Owner for agile teams delivering field intelligence solutions across CRM, analytics, machine learning, and data platforms
  • Define and prioritize the product backlog, including epics, features, and user stories, based on business value, measurable outcomes, and model-driven impact
  • Partner with field leadership, sales operations, analytics, and data science teams to identify intelligence needs and translate them into product requirements
  • Drive the design and delivery of insights, dashboards, alerts, predictive signals, and decision-support tools for field users
  • Ensure field intelligence solutions leverage CRM activity data, performance metrics, territory data, approved external data sources, and AI-ready datasets
  • Collaborate with engineering and data teams to define data models, KPIs, metrics, feature inputs, and analytics requirements for AI use cases
  • Act as the primary point of accountability for field intelligence adoption, usability, trust in AI-driven outputs, and value realization
  • Participate in PI planning, backlog refinement, sprint reviews, and release planning
  • Ensure compliance with data privacy, legal, and regulatory requirements related to field data, analytics, and AI usage
  • Monitor product performance and usage, including AI model effectiveness and signal accuracy, incorporating feedback and data to continuously improve the product
  • Own measurable business outcomes tied to field intelligence capabilities
  • Lead the field intelligence product portfolio
  • Present product strategy, roadmap, risks, adoption, and business outcomes to senior leadership and executive stakeholders
  • Establish and evolve the product operating model for field intelligence
  • Lead organizational change management and business readiness efforts to drive adoption of field intelligence products
  • Lead, coach, and develop product managers, product owners, or other cross-functional team members
  • Monitor external trends, emerging technologies, and industry best practices in commercial analytics, AI, and field intelligence to inform product strategy and innovation opportunities

Requirements

  • Doctorate degree and 4 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field OR Master’s degree and 8 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field OR Bachelor’s degree and 10 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field OR Associate’s degree and 14 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field OR High school diploma / GED and 16 years of experience in statistics, operations research, mathematics, econometrics, business administration or a quantitative field
  • Experience as a Product Owner or Product Manager delivering data-driven or analytics-enabled products, including AI or advanced analytics solutions.
  • Strong understanding of field sales processes, CRM platforms, and field performance measurement.
  • Experience working with agile development teams using SAFe methodologies.
  • Technical fluency to collaborate effectively with engineers, data engineers, data scientists, and analytics teams.
  • Experience with Salesforce platforms and enterprise analytics tools.
  • Familiarity with cloud platforms such as AWS, including services supporting data and machine learning workloads.
  • Experience defining KPIs, metrics, and dashboards that support operational decision-making and AI outcome evaluation.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Ability to translate complex business problems into clear, prioritized product requirements suitable for analytics and AI solutions.
  • Excellent communication skills across technical and business audiences.
  • Experience leading complex product portfolios or enterprise-scale product capabilities across multiple teams or business domains.
  • Experience influencing senior leaders and presenting strategy, tradeoffs, and business outcomes to executive stakeholders.
  • Experience leading organizational change, business transformation, or adoption initiatives for data, analytics, or AI-enabled products.
  • Demonstrated people leadership, including coaching, developing, or leading product managers, product owners, or cross-functional teams.
  • Experience establishing governance, operating models, and prioritization frameworks for product organizations or enterprise capabilities.
  • Ability to connect product investments to measurable business outcomes, value realization, and long-term strategic goals.
Benefits
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
  • group medical, dental and vision coverage
  • life and disability insurance
  • flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
statisticsoperations researchmathematicseconometricsbusiness administrationdata-driven productsanalytics-enabled productsAI solutionsKPI definitiondashboard creation
Soft Skills
cross-functional collaborationstakeholder managementcommunication skillspeople leadershiporganizational change managementbusiness transformationinfluencing senior leaderscoachingdeveloping teamstranslating complex problems