Specialty Account Manager, Nephrology
Amgen
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • United States
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Salary
💰 $154,126 - $185,350 per year
About the role
- Represent Krystexxa to physicians and health care professionals
- Establish product sales and perform total territory account management
- Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promote Krystexxa within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develop strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
- Communicate territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs,
- Educate healthcare professionals and office staff on site of care options.
- Attend medical congresses and society meetings as needed.
- Manage efforts within assigned promotional and operational budget.
- Maximize use of approved resources to achieve territory and account level goals
- Successfully complete all Company training classes.
- Complete administrative duties in an accurate and timely fashion.
- Function as a contributing member of a high-performance team.
- Perform such other tasks and responsibilities as requested by the Company.
Requirements
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
- Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
- Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Nephrology or specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Benefits
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsalesreimbursement navigationsite of care educationpatient access coordinationbuy-and-bill experiencebiologic experienceinfusion experiencesales experience in Nephrologysales experience in specialty disease states
Soft Skills
strong customer relationshipseducate on complex disease statesadapt communicationprofessional demeanorproactive demeanorinterpersonal skillswritten communication skillsverbal communication skillsteam collaborationtime management
Certifications
Doctorate degreeMaster’s degreeBachelor’s degreeAssociate degree