Responsible for the strategic leadership, modernization, and global delivery of Amgen’s enterprise resilience capabilities
Lead the end-to-end BCDR service
Drive the multi-functional Global Business Resilience Network (GBRN) – in partnership with Global Security and Enterprise Risk Management
Define and implement a modern service strategy and operating model
Innovate new ways to deliver the service using automation and AI-enabled capabilities
Standardize global practices to improve resilience maturity, scalability, and business alignment
Develop and implement a modern, scalable global operating model across Business Continuity, Disaster Recovery, Crisis Management, and Emergency Management
Lead service modernization initiatives, including process simplification, automation, self-service, and AI-enabled capabilities
Establish clear roles, responsibilities, governance, and RACI models across partners
Lead and develop a globally distributed team, including expanded delivery capacity in India
Ensure effective onboarding, training, cross-skilling, and knowledge transfer across the distributed team
Own enterprise Business Impact Analysis (BIA), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and exercise programs
Maintain audit readiness and ensure compliance with internal policies, ISO standards, and regulatory expectations (e.g., FDA, EMA, SOX)

Requirements

Doctorate degree and 4 years of experience in Business Continuity and Disaster Recovery or related field OR Master’s degree with 8 years of experience in Business Continuity and Disaster Recovery or related field OR Bachelor’s degree with 10 years of experience in Business Continuity and Disaster Recovery or related field
At least 4 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.
In-depth knowledge of enterprise Business Continuity and Disaster Recovery programs and best practices
Experience designing and operating global service models and governance frameworks
Strong understanding of Business Impact Analysis and critical process/system dependencies
Proven ability to engage and communicate with senior business and technology leaders
Experience integrating Business Continuity and Disaster Recovery with crisis management, emergency management, or enterprise risk programs
Experience leveraging automation, AI, or analytics to improve operational or risk management services
Experience with BC/DR platforms, system integrations, or ServiceNow
Experience operating in regulated or highly controlled environments
Experience with shared services or global delivery models.

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business ContinuityDisaster RecoveryBusiness Impact AnalysisCrisis ManagementEmergency ManagementGovernance FrameworksService StrategyProcess SimplificationAutomationAI-enabled Capabilities

Soft Skills

LeadershipTeam ManagementCommunicationCollaborationTrainingKnowledge TransferResource AllocationStrategic ThinkingProblem SolvingEngagement