Join Amgen’s Mission of Serving Patients
Optimize the field experience through Field Effectiveness, Field Insights and Reporting, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation
Serve as a strategic program manager and capability owner across US Commercial Field Data & Reporting capabilities
Deliver field intelligence through our Field Reporting Visualization capability and more
Define overall goals and desired outcomes of Field Data & Reporting capabilities
Lead end-to-end program management of capability initiatives
Develop and maintain detailed program plans, governance structures, risk management and mitigation strategies
Establish frameworks for prioritizing enhancements and managing technical dependencies
Own the strategic direction and lifecycle of our Field Data and Reporting platforms
Oversee development teams and vendors to ensure accurate solutions
Proactively address data integrity issues to support field trust and effectiveness
Lead the design and delivery of the Rep Alerts/Suggestions program
Drive comprehensive change management strategies for various Field Data & Reporting capabilities
Establish documented standards to ensure scalable delivery frameworks

Requirements

Doctorate degree and 2 years of experience in sales operations, sales force effectiveness, commercial data and technology, or life sciences management consulting, within the pharmaceutical or biotechnology industry
Master’s degree and 4 years of experience in sales operations, sales force effectiveness, commercial data and technology, or life sciences management consulting, within the pharmaceutical or biotechnology industry
Bachelor’s degree and 6 years experience in sales operations, sales force effectiveness, commercial data and technology, or life sciences management consulting, within the pharmaceutical or biotechnology industry
Associate’s degree and 10 years experience in sales operations, sales force effectiveness, commercial data and technology, or life sciences management consulting, within the pharmaceutical or biotechnology industry
High school diploma / GED and 12 years experience in sales operations, sales force effectiveness, commercial data and technology, or life sciences management consulting, within the pharmaceutical or biotechnology industry
Success in leading complex cross-functional programs that span data, technology, and user experience domains
Strong organizational skills, being able to handle multiple deadlines, teams, and deliverables across projects
Expertise in field sales platforms and systems such as Tableau, Veeva CRM, and data alerting tools
Ability to translate business needs into scalable, supportable technical requirements
Strong communication skills with the ability to influence at all levels, from field users to senior leadership
Demonstrated success driving adoption and change management in complex collaborator environments
Skilled in vendor management, budget oversight, and technical delivery monitoring
Experience with agile program delivery, capability governance, and continuous improvement frameworks
Proven ability to lead and influence, inspiring teams, making quick decisions, and gaining agreement from partners
Transformative yet pragmatic—able to manage short-term execution aligned to current business needs while building long-term strategic value
Excellent communication skills and able to convey complex ideas clearly to technical teams, executives, and partners

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementdata integrity managementchange managementagile program deliverycapability governancecontinuous improvement frameworkssales operationssales force effectivenesscommercial data and technologylife sciences management consulting

Soft Skills

organizational skillscommunication skillsinfluencing skillsvendor managementbudget oversighttechnical delivery monitoringleadershipdecision makingcollaborationstrategic thinking