Amgen

Manager, Patient Access & Reimbursement, Field Access Specialist Operations

Amgen

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $138,744 - $179,758 per year

About the role

  • Support management of day-to-day operations for FAS
  • Lead new hire field team training for sales & FAS teams
  • Perform quarterly FAS field rides (minimum)
  • Lead FAS FIT meetings and report on insights
  • Lead CRM optimization and PSP management for FAS team
  • Manage budget, and performance monitoring of FAS team
  • Perform quarterly vendor process audits
  • Assist Sr. Manager with monthly reporting on critical metrics for FAS team
  • Work with Sr. Manager and CD&A team on FAS targeting
  • Work with Sr. Manager and vendor on FAS team alignments
  • Creation and MAC submission of above brand FAS materials and FAS/OPM speaker materials, including trainings
  • Creation and MAC submission of FAS field training content, including scripts for field interactions
  • Monitoring FAS/OPM speaker utilization to meet compliance/budget requirements
  • Lead collaborative work across PSP
  • Work cross functionally with other business units and internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
  • Evaluate opportunities across the entire PSP portfolio

Requirements

  • Doctorate degree OR Master’s degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization OR Bachelor’s Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization OR Associate’s Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization OR High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
  • Experience in access process and patient support service programs or field sales experience
  • Field and training experience with Cover My Meds
  • Experience with development of training materials and delivering effective training sessions
  • Experience with budget and team performance management
  • Ability to translate data and analytics into actionable insights
  • Experience with MAC process and navigating internal cross-functional teams
  • Ability to lead strategic projects from concept development through completion
  • Experience working with advertising and/or media agencies developing impactful materials on time, on budget and on target
  • Excellent verbal and written communication skills, including listening and presentation skills
  • Strong creative and problem-solving skills
  • Skills in PowerPoint, Excel and in developing compelling presentation content
  • Strong organizational skills - to set targets, track to achievements and complete projects
  • Ability to optimally prioritize a diverse workload to meet deadlines
  • Ability to effectively lead cross-functional teams and to influence without authority
  • Ability to work effectively as a member of a team
  • Quick learner, proactive, takes initiative, goal oriented and driven
Benefits
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
  • group medical, dental and vision coverage
  • life and disability insurance
  • flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Marketing experienceBusiness experienceField sales experienceTraining material developmentBudget managementPerformance managementData analyticsMAC processProject managementAdvertising agency collaboration
Soft Skills
Verbal communicationWritten communicationListening skillsPresentation skillsCreative problem-solvingOrganizational skillsPrioritizationTeam leadershipInfluencing without authorityProactive initiative