Specialty Account Manager, IgG4 – Rare Disease
Amgen
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $158,046 - $185,910 per year
About the role
- Responsible for representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management.
- Providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts.
- Acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
- Educate healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals.
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Perform such other tasks and responsibilities as requested by the Company.
Requirements
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
- Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
- Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- group medical, dental and vision coverage
- life and disability insurance
- flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsalesreimbursement navigationsite of care educationpatient access coordinationbuy-and-bill experiencebiologic experienceinfusion experiencesales experience in Rheumatologysales experience in Gastroenterology
Soft skills
strong customer relationshipseducate on complex disease statesadapt communicationprofessional demeanorinterpersonal skillswritten communication skillsverbal communication skillsteam collaborationproblem-solvingtime management
Certifications
Doctorate degreeMaster’s degreeBachelor’s degreeAssociate degree