Customer Service Operator
Amey
full-time
Posted on:
Location Type: Office
Location: Central London • United Kingdom
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Salary
💰 £26,250 per year
Job Level
About the role
- Ensure smooth operations for visitors and staff
- Deliver warm reception service, greeting visitors
- Handle incoming calls, prioritizing requests
- Manage meeting room bookings and key collection
- Orchestrate bookings for conferences and exhibitions
Requirements
- Proven experience delivering exceptional customer service or reception/concierge support
- Ability to turn challenges into positive experiences
- Composure to remain calm and solutions-focused
- Flexible, can-do attitude
- Willingness to embrace change
- Security Clearance requirements
Benefits
- Exclusive staff perks
- On-site restaurant
- Complimentary access to fully equipped gym
- Reduced cost meals for staff
- Career growth opportunities
- Comprehensive training programs
- Holidays - at least 24 days plus bank holidays
- Pension scheme
- Flexible benefits options
- Exclusive discounts from leading retailers
- Two social impact days each year
- Family friendly policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem-solvingcomposureflexibilityadaptabilitypositive attitudesolutions-focusedinterpersonal skillscommunication skillsreception support
Certifications
Security Clearance