Group Lead – Fund Accounting Oversight
Ameriprise Financial Services, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Noida • India
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Job Level
About the role
- Provide oversight for the delivery of fund administration and other related operational services as supplied by the outsourced administrator.
- Build and manage the relationship with the supplier daily.
- Liaise with the supplier on the provision of the services to ensure the overall service to Columbia Threadneedle not only meets but exceeds requirements.
- Resolve issues escalated to the Oversight Team from the supplier, Columbia Threadneedle business areas or our clients.
- Utilize oversight tools to monitor and promote successful supplier performance by ensuring agreed SLA and contractual deliverables are achieved.
- Monitor KPI’s and take appropriate action where trigger points are crossed.
- Completion of periodic onsite process reviews, identifying risks and opportunities for continuous improvements proposing and owning delivery of enhancements as required.
- Monitor supplier reports and MI deliverables, ensuring accurate completion of all assigned tasks.
- Address and resolve day to day issues as raised by the Columbia Threadneedle business and suppliers, effectively escalating issues that cannot be resolved.
- Take responsibility for issues resolution, maintain issues logs, monitor for trends and drive early resolution through attendance at regular internal and external meetings and direct contact with the parties involved.
- Liaise with Columbia Threadneedle control functions (Compliance / Risk / Audit / Legal) on individual issue events or general supplier performance issues as required.
- Develop an open and effective relationship with key Columbia Threadneedle functions including the Front Office, Middle Office, Distribution and TA Oversight.
- Develop an open and effective relationship with Key Columbia Threadneedle Clients where applicable.
- Produce reporting as required by management for use in internal and external meetings, Committees and Company Boards.
- Provide support to the Change process in the role of SME.
- Ensure all Fund Accounting processes are fully documented and regularly reviewed for appropriateness and relevance.
Requirements
- Good working knowledge of Fund Accounting operations including SICAV’s, ICAV’s, OEIC’s and multiple asset types.
- Delivery focused with attention to detail, being able to deliver excellence in a deadline driven environment.
- Flexible with the ability to work on a range of items simultaneously and proactively manage and prioritize a significant and often changing workload.
- An excellent communicator who can effectively express ideas and requirements both orally and in writing, both formally and informally.
- An excellent team player with the ability to form strong cross-functional working relationships both within Columbia Threadneedle and the Supplier.
- Quick learner with the ability to pick up new processes and instruments.
- Analytical approach to problem solving and ability to identify risk areas.
- Security pricing and NAV pricing experience (Desirable).
- Prior experience of working within an outsourced environment as part of a client or supplier organization (Desirable).
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Fund AccountingSICAVICAVOEICKPI monitoringSLA managementissue resolutionreportingrisk identificationNAV pricing
Soft Skills
delivery focusedattention to detailflexibilitycommunicationteam playeranalytical problem solvingrelationship buildingproactive managementquick learnerprioritization