Data Center Operations Analyst
Ameriprise Financial Services, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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Tech Stack
About the role
- Performing the day-to-day operations of the data center, ensuring optimal performance and uptime.
- Collaborate with data center staff, including technicians, engineers, and facilities personnel.
- Implement and maintain operational policies and procedures to ensure reliability and efficiency.
- Ensure the proper functioning of all data center systems, including servers, networking, cooling, power, PDU and other critical infrastructure.
- Monitor and manage capacity planning to ensure data center resources meet current and future demand.
- Collaborate with vendors for hardware and software installations, upgrades, and maintenance.
- Install, configure, and maintain servers, network equipment, and other hardware components.
- Respond to system alerts, incidents, and user-reported issues promptly and efficiently.
- Manage hardware inventory, including receiving, tracking, and decommissioning equipment.
- Enforce physical and cybersecurity protocols to protect data center resources
- Ensure compliance with relevant standards (e.g., ISO, PCI-DSS, GDPR, etc.) and legal requirements.
- Perform regular audits of security measures and address vulnerabilities proactively.
- Develop and implement disaster recovery and business continuity plans.
- Identify opportunities for cost savings without compromising performance or security.
- Establish and maintain relationships with external vendors, including service providers and equipment manufacturers.
- Develop and maintain comprehensive documentation of data center operations, including incident reports, performance metrics, and system configurations.
- Provide regular updates to senior management on the status of the data center’s operations and any upcoming changes.
Requirements
- Bachelor’s degree in computer science, Engineering, MIS, or a related field, or equivalent work experience.
- 4 – 6.6 years of Experience in managing datacenter operations and related Infrastructure
- Proven knowledge and skills on managing data center hardware installation/customization and troubleshooting related issues
- Expert knowledge on trouble shooting Datacenter related issues – Cabling, Power, Server and patch panels, Racks and Cable Mapping and network (LAN/WAN/Switches/Routers)
- Good understanding of HVAC technologies and systems, Knowledge on PDU configuration
- Excellent skills on ITSM practices (incident, Problem and change management).
- Good understanding of Agile methodologies
- Demonstrated reasoning and troubleshooting skills to resolve technical issues.
- Skilled in vendor management, and strategic partnerships to maximize infrastructure investments.
- Familiarity with Security best practices and compliance requirement
Benefits
- Inclusive, collaborative culture
- Opportunities to make a difference in the community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data center operationsserver installationnetwork equipment configurationcapacity planningtroubleshootingHVAC systemsPDU configurationITSM practicesAgile methodologiesdisaster recovery
Soft Skills
collaborationproblem-solvingvendor managementcommunicationdocumentationstrategic thinkingrelationship managementincident responseproactive approachcost-saving identification