About the role
- Reviews, analyzes and evaluates complex business processes, data and stakeholder needs.
- Initiates business process improvements across a wide range of processes, commissions systems and business areas.
- Resolves highly involved issues escalated by business teams or stakeholders.
- Manages and successfully delivers projects of moderate complexity.
- Defines scope, objectives and business requirements for projects.
- Assist in defining and designing process solutions to complicated business problems.
- Implements, modifies, improves and maintains business processes and procedures.
- Partner with stakeholders and team members to identify, document, assess and prioritize business needs.
- Completes process documentation and standard operating procedures, provides training and performs quality reviews for the commissions processes.
- Provides user acceptance testing support to project implementations.
- Prepare proposals to develop new processes, commissions systems and/or operational changes.
Requirements
- Bachelor’s degree required
- 3+ years insurance industry experience preferred
- Highly skilled in Excel, Word, and other software programs
- Experience in leading multiple concurrent work-efforts or projects related to commissions systems
- Process improvement or Lean Six Sigma skills preferred
- Advanced levels of analysis and problem-solving skills
- Highly motivated, self-starter
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process improvementdata analysisproject managementprocess documentationuser acceptance testingLean Six SigmaExcelWord
Soft skills
problem-solvingcommunicationstakeholder managementself-motivatedteam collaboration
Certifications
Bachelor's degree