AmeriHome Mortgage Company, LLC

Operations Strategy Execution Manager

AmeriHome Mortgage Company, LLC

full-time

Posted on:

Location Type: Office

Location: Westlake Village • California • 🇺🇸 United States

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Salary

💰 $92,450 - $114,000 per year

Job Level

Mid-LevelSenior

Tech Stack

MS SQL ServerSQLVBA

About the role

  • conduct detailed assessments of our current operation process on an ongoing and regular basis
  • work with various departments to enhance and streamline the operations process for AmeriHome
  • maintain a consistent and constant flow of communication with team members and managers
  • participate in managing various vendors, addressing reporting needs
  • lead user acceptance testing on different applications
  • map end-to-end workflows
  • identify opportunities to streamline process, reduce cycle times, improve ILQA and QC quality
  • coordinate application release impacts with the Training team
  • enhance user experience with Encompass and implement permanent fixes for workarounds
  • identify risks in our process
  • create and present relevant information as needed for management meetings
  • act as a liaison between operations and BSA/BI

Requirements

  • 5+ years of related experience in Process Analysis, Process Ownership or similar field
  • High school diploma required; Bachelor's degree in related field preferred
  • Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending
  • Entry level knowledge of applicable regulatory and legal compliance obligations
  • Intermediate to advanced experience with Microsoft SQL Server and Excel VBA
  • Intermediate to advanced experience with mortgage software (Encompass)
  • Advanced speaking and writing communication skills
Benefits
  • competitive salaries
  • an ownership stake in the company
  • medical and dental insurance
  • time off
  • a great 401k matching program
  • tuition assistance program
  • an employee volunteer program
  • a wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Process AnalysisProcess OwnershipMicrosoft SQL ServerExcel VBAEncompassUser Acceptance TestingWorkflow MappingRisk IdentificationCycle Time ReductionQuality Improvement
Soft skills
CommunicationTeam CollaborationVendor ManagementPresentation SkillsLiaison Skills
Certifications
Bachelor's degree