AmeriHome Mortgage Company, LLC

Manager

• responsible for negotiating trade contracts and managing the day-to-day of multiple Secondary Market transactions including the corresponding investor relationship.
• responsible for primary relationship management with investors, establish timelines for due diligence review and settlement deliverables.
• Negotiate non-disclosure agreements, trade confirmations, purchase confirmations, and purchase and sale agreements related to whole loan sales and mortgage servicing rights sales transactions.
• Coordinate the execution of bailee letters and the shipment of collateral files to the investors’ custodians, while ensuring all necessary releases from interested parties are obtained.
• Monitor due diligence process to ensure timely follow up with internal & external business partners for resolution of data and collateral defects preventing the sale of the loans.
• Ensure all data delivered to the investor is accurate and complete while all loans meet the trade parameters.
• Identify and confirm the final funding population with investors and facilitate the settlement process including the repricing of the trade, preparation of closing documentation, reviewing the funding schedule for accuracy, compiling mortgage loan schedule data, and communicating settlement funds to warehouse lenders and to the treasury department.
• Coordinate and monitor the servicing transfer process between the investors and the servicing department as well as ensure any issues that arise are addressed and resolved timely for all released transactions.
• May lead and develop a team; responsible for hiring, coaching, performance management, training and development.

Senior Transaction Manager

Director

• responsible for all trade contracts including MLPAs, Bailee Agreements, non-disclosure agreements, purchase and sale agreements
• lead the Transaction Management team that processes loan sales to third party investors
• negotiate trade transaction for capital market transactions, including contracts, trade confirmations as well as other transaction items
• work with investors and various internal groups to ensure all contracts are completed accurately
• lead contract negotiations for all capital market transactions
• act as liaison between investors and internal business stakeholders such as traders, legal counsel, quality control, accounting, treasury and servicing departments
• work closely with the Trading Desk to address any issues with mortgage loan allocations and trades to ensure prompt resolution of issues and timely settlements
• responsible for primary relationship management with investors; establish timelines for due diligence review and settlement deliverables
• manage a team of Transaction Managers responsible for executing and completing the teams’ daily responsibilities and trade settlements
• negotiate non-disclosure agreements, trade confirmations, purchase confirmations, and purchase and sale agreements related to whole loan sales and mortgage servicing rights sales transactions
• coordinate the execution of bailee letters and the shipment of collateral files to the investors’ custodians, while ensuring all necessary releases from interested parties are obtained
• monitor due diligence process to ensure timely follow up with internal & external business partners for resolution of data and collateral defects preventing the sale of the loans as well as ensure all data delivered to the investor is accurate and complete while all loans meet the trade parameters
• review and approve final funding population with investors and facilitate the settlement process including the repricing of the trade, execution of closing documentation, reviewing the funding schedule for accuracy, compiling mortgage loan schedule data, and communicating settlement funds to warehouse lenders and to the treasury department
• coordinate and monitor the servicing transfer process between the investors and the servicing department as well as ensure any issues that arise are addressed and resolved timely
• prepare/review monthly management report
• lead and develop a team: responsible for hiring, coaching, performance management, training and development

Senior Vice President, Director of Transaction Management

Compliance

• Under the direction of the Executive Vice President, National Credit Operations, this position is responsible for the management, oversight, and development of compliance operations for the correspondent delegated, non-delegated and retail lending channels.
• Drive departmental productivity, quality, efficiency, and customer service across multiple channels.
• Act as a subject matter expert on compliance related mortgage activities including but not limited to TRID, ECOA, HMDA, ATR, and fair lending laws.
• Optimize processes and procedures for compliance operations in Retail and Correspondent lending.
• Develop industry leading capacity metrics and reporting for all compliance roles.
• Develop and prioritize related technology and system requirements.
• Maintain staffing and organizational design as needed.
• Work with Western Alliance Bank Compliance to clarify roles, responsibilities, and related audit/QC routines.
• Develop and maintain compliance policies and procedures that align with the Western Alliance Bank Enterprise Risk Management framework and regulatory requirements.
• Maintain first line of defense compliance controls and Risk Control Self Assessments (RCSA).
• Monitor operational compliance with regulatory requirements.
• Mentor and train current compliance staff for future growth via AmeriHome Career Pathing.

Senior Compliance Ops Manager

Underwriter

• Responsible for the leadership and management of a team of underwriters to achieve the Company’s production and quality goals
• Ensure mortgage loans are underwritten per AmeriHome and Investor underwriting guidelines
• Ensure team members are fully trained and current on company’s philosophy and policies/procedures
• Manage and review day-to-day tasks escalated by the underwriting team, Operation Account Representative managers, clients and exceptions team
• Coordinate with Senior Underwriting Manager to review and respond to QA, QC or secondary post-closing/post purchase requests
• Track and monitor underwriting metrics including productivity, quality, turn-times, customer service communication and all required service level agreements
• Evaluate the structure of the Underwriting team and plan for continuous improvement in efficiency and effectiveness
• Provide a consistent approach to new hire training of underwriters and peer managers
• Responsible for interviewing, hiring and onboarding of new hires
• Develop and maintain a strong working relationship with other departments

Underwriting Manager – Non-Delegated

• Manage a team of Loan Processors and Loan processor assistants
• Maintain knowledge of the incoming pipeline and ensure daily progress on files
• Train and update processing staff on operational policies and procedures
• Assist processing staff and Sales Managers in resolving complex situations
• Monitor processing workflows to identify and implement enhancements
• Hold processing staff accountable for their pipelines and file flow timelines
• Monitor, review, and coach team members regarding performance
• Ensure regulatory compliance for all team members
• Communicate changes to the team effectively
• Interact with operational areas and management
• Follow up regarding inactive loans and data integrity
• Assist in evaluating efficient workflow processes
• Ensure professional communications between staff and borrowers
• Manage daily, weekly, monthly team performance reports

Loan Processing Manager

Operations

• conduct detailed assessments of our current operation process on an ongoing and regular basis
• work with various departments to enhance and streamline the operations process for AmeriHome
• maintain a consistent and constant flow of communication with team members and managers
• participate in managing various vendors, addressing reporting needs
• lead user acceptance testing on different applications
• map end-to-end workflows
• identify opportunities to streamline process, reduce cycle times, improve ILQA and QC quality
• coordinate application release impacts with the Training team
• enhance user experience with Encompass and implement permanent fixes for workarounds
• identify risks in our process
• create and present relevant information as needed for management meetings
• act as a liaison between operations and BSA/BI

Senior Transaction Manager

Senior Vice President, Director of Transaction Management

Senior Compliance Ops Manager

Underwriting Manager – Non-Delegated

Loan Processing Manager

Operations Strategy Execution Manager