Retail Processing Trainer

AmeriHome Mortgage Company, LLC

Remote Retail Processing Trainer supporting AmeriHome Mortgage, a national mortgage acquirer and servicer. Designing onboarding, compliance, and performance training for processing teams.

Posted 8/20/2026full-timeRemote • Arizona, Ohio, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $76,405 - $94,381 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering training programs that enhance employee competencies and performance, with a strong understanding of the residential mortgage industry and compliance requirements.

Highest-signal resume keywords

Training Program DesignEmployee DevelopmentMortgage Industry KnowledgeRegulatory ComplianceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Needs AssessmentInstructional Material DevelopmentPerformance SupportTraining Effectiveness AssessmentOnboarding Process Adherence

Soft Skills

Interpersonal SkillsPresentation SkillsEvaluation Skills

Industry Keywords

Residential Mortgage IndustryCorrespondent LendingRetail LendingSales OperationsCapital Markets

About the role

Key responsibilities & impact

Design and conduct training programs to enhance employee competencies and workplace performance
Support operational readiness through consistent onboarding, process adherence, and performance support for processing teams
Perform training needs assessments by evaluating strengths and weaknesses
Translate requirements into training that prepares employees for the next step of their career path
Develop or oversee classroom handouts, instructional materials, aids, and manuals
Direct structured learning experiences and monitor quality results
Deliver training courses and assess training effectiveness
Ensure taught skills and techniques are incorporated into employee work behavior
Periodically evaluate and update ongoing programs to reflect changes
Stay current with trends and tools in employee development

Requirements

What you’ll need

3+ years of related experience in Training or similar field
High school diploma required
Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate mortgage industry experience
Intermediate speaking and writing communication skills

Benefits

Comp & perks

Competitive salaries
Ownership stake in the company
Medical and dental insurance
Time off
401k matching program
Tuition assistance program
Employee volunteer program
Wellness program
Opportunity to bolster business knowledge and gain hands-on experience to help grow your career