American Family Care

Manager

• Oversees all primary patient access workflows, including insurance benefit verification and eligibility confirmation
• Ensures compliance with all applicable federal, state, and payer regulations related to patient access
• Develops, monitors, and reports on patient access key performance indicators (KPIs)
• Collaborates with Revenue Cycle leadership, IT, and clinical operations to evaluate and implement new systems
• Ensures clinics are appropriately staffed to meet registration volume demands

Patient Access Manager

Director

• Provide strategic leadership for all credentialing, recredentialing, privileging, and provider enrollment activities
• Build, lead, and mentor a high-performing credentialing team
• Develop and implement departmental goals, SOPs, KPIs, and quality assurance measures
• Oversee verification of licensure, education, training, certifications, work history, malpractice coverage, and professional references
• Ensure compliance with all federal, state, and local regulatory bodies
• Oversee timely and accurate submission of enrollment applications
• Manage external credentialing and verification vendors
• Continuously evaluate and enhance credentialing workflows

Patient Access Manager

Director of Credentialing