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American Family Care

Director of Credentialing

American Family Care

Director of Credentialing responsible for managing credentialing and provider enrollment operations in healthcare. Ensures compliance while driving operational excellence in a fully remote setting.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesLead💰 $115,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide strategic leadership for all credentialing, recredentialing, privileging, and provider enrollment activities
  • Build, lead, and mentor a high-performing credentialing team
  • Develop and implement departmental goals, SOPs, KPIs, and quality assurance measures
  • Oversee verification of licensure, education, training, certifications, work history, malpractice coverage, and professional references
  • Ensure compliance with all federal, state, and local regulatory bodies
  • Oversee timely and accurate submission of enrollment applications
  • Manage external credentialing and verification vendors
  • Continuously evaluate and enhance credentialing workflows

Requirements

What you’ll need
  • Bachelor’s degree in healthcare administration, business, or related field
  • 7 or more years of credentialing experience in a healthcare organization, MSO, medical group, ASC, or hospital
  • 3 or more years of leadership or management experience
  • Strong working knowledge of CMS, Joint Commission, NCQA, URAC, and payer credentialing and enrollment requirements
  • Proficiency with credentialing software systems, provider databases, and digital document management
  • Experience in multi-site or multi-state healthcare delivery organizations, or MSOs
  • Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred
  • Proficiency with CredentialStream/Verity preferred
  • Experience implementing credentialing software or leading large-scale credentialing process redesign
  • Exceptional attention to detail and commitment to data accuracy
  • Strong analytical, organizational, and project management abilities
  • Excellent written, verbal, and presentation development skills
  • Ability to lead teams through change and build scalable credentialing infrastructure
  • High integrity, discretion, and commitment to confidentiality
  • Ability to work cross-functionally and influence without formal authority
  • Strong relationship management and customer service orientation

Benefits

Comp & perks
  • Comprehensive benefits package including medical, dental, vision, disability, life insurance
  • Matching 401(k)
  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
credentialingrecredentialingprivilegingprovider enrollmentquality assurancedata accuracyproject managementcredentialing process redesignanalytical skillsorganizational skills
Soft Skills
leadershipmentoringattention to detailcommunication skillsrelationship managementcustomer service orientationinfluence without authoritycommitment to confidentialityability to work cross-functionallychange management
Certifications
Certified Provider Credentialing Specialist (CPCS)Certified Professional Medical Services Management (CPMSM)