American Express Global Business Travel

Middleware Platform Engineer

American Express Global Business Travel

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

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Tech Stack

AWSCloudDistributed SystemsDNSEC2FirewallsGoKafkaLinuxPythonRedisTerraform

About the role

  • Administer, configure, and support Go Anywhere MFT (workflows, secure file transfers, keys/certs, user/partner onboarding, scheduling, auditing)
  • Operate and maintain AWS MSK (Kafka) clusters (brokers, topics, partitions, replication, retention policies, upgrades/patching, client connectivity)
  • Administer IBM MQ environments (Queue Managers, channels, queues, clustering, SSL/TLS, HA/DR, monitoring, performance tuning)
  • Manage AWS ElastiCache (Redis/Memcached) including scaling, failover, backups/snapshots, parameter tuning, and performance optimization
  • Ensure high availability, resilience, and disaster recovery readiness (RTO/RPO alignment, failover tests, runbooks)
  • Work with application teams on integration patterns, client configuration, connectivity troubleshooting, and best practices
  • Coordinate with InfoSec, Networking, and Cloud Platform teams on secure network paths (VPC, subnets, security groups, NACLs, private endpoints)
  • Implement and maintain TLS/mTLS, certificate lifecycle management, encryption standards, secrets management, and secure authentication/authorization
  • Support compliance requirements (audit logging, access reviews, change control, least privilege)
  • Partner onboarding/offboarding for MFT and secure integration endpoints

Requirements

  • 3 - 5 years’ experience in middleware/integration/platform engineering roles supporting production systems
  • Hands-on administration experience (3 - 5 Years) with at least two of the following: Kafka (AWS MSK), GoAnywhere MFT, AWS ElastiCache (Redis/Memcached), IBM MQ
  • Strong understanding of messaging/integration concepts: queues/topics, pub-sub, delivery semantics, ordering, retries, dead-letter handling, and back-pressure
  • 3 - 5 Years of experience with Linux administration, networking fundamentals (DNS, TLS, firewalls, ports), and troubleshooting distributed systems
  • Working knowledge of AWS core services and constructs: VPC, IAM, EC2, CloudWatch, security groups, KMS, Secrets Manager/Parameter Store
  • Production support experience including incident management, RCA, and change/release processes
  • Scripting/automation skills (Python/Shell) and familiarity with IaC (Terraform/CloudFormation)
  • Excellent documentation and communication skills; ability to work cross-functionally
Benefits
  • Flexible benefits tailored to each country
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources to support you and your immediate family
  • Travel perks including deals from major travel providers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Go Anywhere MFTAWS MSKKafkaIBM MQAWS ElastiCacheRedisMemcachedLinux administrationscriptingautomation
Soft Skills
documentationcommunicationcross-functional collaboration