Consulting Manager
American Express Global Business Travel
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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About the role
- The Consultant - Air will lead several consulting project workstreams across multiple global clients.
- The Consulting Manager will be driving multi-workstream air engagements, prioritizing client requests and work objectives using appropriate project management methodologies and tools such as project plans and issue logs.
- Experience in applying organizational change techniques to drive sustainable engagement impact and return on investment.
- Creates deliverables within established engagement scope, quality standards and time frames.
- Develops hypotheses and identifies data to evaluate based on client needs.
- Develops options/alternatives and creates insightful recommendations in context of total engagement.
- Will need to have a strong innovative mentality.
- Lead negotiations with the airlines and suppliers to ensure the client receives the best outcomes.
- Understanding of the airline industry around airline pricing, inventory management.
- Exceptional interpersonal skills, listening ability and written presentation skills.
- Ability to deal with ambiguity and present/discuss work results in a compelling manner.
- Distills complex subject matter into key messages for team members and clients.
- Understands client organization and dynamics.
- Builds strong working relationships with all key partners.
- Uses American Express Global Business Travel and available industry tools and solutions to develop best-in-class results and standard processes.
- Demonstrates strong work ethic with peers.
- Coaches team on subject matter and industry knowledge.
- Contributes to knowledge creation and dissemination related to the Airline industry.
- Supports delivery of internal/external projects that develop the business.
Requirements
- Prove experience & understanding of the airline industry
- Ability to accommodate client travel
- Bachelor's degree or equivalent experience required, PMI certification a plus
- Relevant experience within Air travel, such as procurement, strategic sourcing, etc.
- Through knowledge of strategy, financial/business operations, cost management
- Strong analytical skills; ability to evaluate alternatives and recommend client solutions
- Strong communication skills; the ability to build a story and deliver that in a presentation.
- Ability to interact effectively with people at all levels within a team or client organization.
Benefits
- Flexible benefits are tailored to each country and start the day you do.
- These include health, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT.
- You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementorganizational change techniquesdata evaluationnegotiationairline pricinginventory managementprocurementstrategic sourcingcost managementanalytical skills
Soft Skills
interpersonal skillslistening abilitywritten presentation skillsability to deal with ambiguitycommunication skillsrelationship buildingcoachingstrong work ethicinnovative mentalitystorytelling
Certifications
Bachelor's degreePMI certification