Altium Packaging

Support Engineer

• Serve as a first responder for critical operational events
• Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action
• Act as on-site technical leader during escalation events
• Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained
• Provide hands-on technical leadership across maintenance and production systems
• Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor
• Support execution—not just design—of corrective actions alongside plant teams
• Build sustainable technical capability across operators and maintenance technicians
• Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery

Operations Technical Support Specialist – 3

• Serve as a first responder for critical operational events
• Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action
• Act as on-site technical leader during escalation events, partnering directly with Plant Managers, Operations Leaders, and Maintenance Leaders
• Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained
• Provide hands-on technical leadership across maintenance and production systems
• Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor
• Major PM/Overhaul work
• Build sustainable technical capability across operators and maintenance technicians
• Deliver hands-on, floor-based training (1:1 or small group) across maintenance and production
• Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery
• Reinforce strict adherence to safety standards, PPE, and environmental regulations during all intervention and recovery activities
• Document root causes, corrective actions, and lessons learned from each deployment.

Operations Technical Support Specialist

• Own the Operations Technical Emergency Response framework for North America.
• Establish criteria for escalation, deployment, and prioritization of technical response resources.
• Serve as the executive point of accountability for major operational disruptions.
• Partner with Operations leadership to determine when, where, and how Technical Support Technicians are deployed.
• Ensure Technical Support Technicians are empowered with the authority, tools, and expectations needed to stabilize operations under pressure.
• Directly lead and develop the North America Technical Response Leader(s).
• Set clear expectations related to speed to stabilization and decision quality under crisis conditions.
• Conduct post-event reviews to assess effectiveness, decision-making, and outcomes.
• Own the enterprise approach to maintenance and production technical capability.

Director, Operations Technical Support

• Serve as a first responder for critical operational events, including:
• Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action.
• Act as on-site technical leader during escalation events, partnering directly with Plant Managers, Operations Leaders, and Maintenance Leaders.
• Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained.
• Provide hands-on technical leadership across maintenance and production systems, including:
• Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor.
• Support execution—not just design—of corrective actions alongside plant teams.
• Build sustainable technical capability across operators and maintenance technicians, with a specific focus on:
• Deliver hands-on, floor-based training (1:1 or small group) across maintenance and production.
• Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery.
• Reinforce strict adherence to safety standards, PPE, and environmental regulations during all intervention and recovery activities.
• Document root causes, corrective actions, and lessons learned from each deployment.

Operations Technical Support Specialist – 4

• Serve as a first responder for critical operational events, including unplanned extended downtime, major blow molding or downstream equipment failures, major line startup or restart failures, chronic defect, scrap, or throughput crises
• Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action
• Act as on-site technical leader during escalation events, partnering directly with Plant Managers, Operations Leaders, and Maintenance Leaders
• Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained
• Provide hands-on technical leadership across maintenance and production systems
• Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor
• Support execution—not just design—of corrective actions alongside plant teams
• Major PM/Overhaul work
• Operate Blow Mold production line in emergency situations
• Build sustainable technical capability across operators and maintenance technicians
• Deliver hands-on, floor-based training (1:1 or small group) across maintenance and production
• Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery
• Reinforce strict adherence to safety standards, PPE, and environmental regulations during all intervention and recovery activities
• Document root causes, corrective actions, and lessons learned from each deployment.

Operations Technical Support Specialist – 6

Engineer

• Lead the planning and implementation of new production lines
• Coordinate with project managers to ensure appropriate platforms and processes are selected for new products
• Diagnose, troubleshoot, & solve production process issues
• Provide support and guidance to junior process engineers
• Foster a Culture in which all Company employees share common purpose & comply with applicable laws & our Guiding Principles
• Consult regarding business process engineering, process measurements, change management, education and training
• Identify opportunities for business process improvement
• Ensure compliance to quality standards
• Support development of new products and develop processes for plastic forming processes and secondary processes
• Assist in the implementation of cross functions
• Direct the management of outsourced projects
• Incorporate a common process methodology in all re-engineering processes
• Work with plant leaders and Engineering during transfer of new processes to Production
• Plan and carry out experiments and provide data analysis to define new process parameters and control limits
• Provide upgrades to process controls
• Use statistical methods for product and process analysis
• Develop resolution to routine technical problems and execute solutions within developed timelines
• Participate in reviews of product designs and mold designs for assigned projects
• Take responsibility for own personal and professional growth
• Actively participate in internal departmental activities
• Participate in project reviews and department meetings
• Work independently and under minimal to no supervision
• Train blow mold operators and equipment mechanics.

Operations Technical Support Specialist – 3

Operations Technical Support Specialist

Director, Operations Technical Support

Operations Technical Support Specialist – 4

Operations Technical Support Specialist – 6

Process Engineer III – PET