Operations Technical Support Specialist

Altium Packaging

Operations Technical Support Specialist managing urgent-response technical leadership in manufacturing. Deploying to U.S.

Posted 6/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as a first responder for critical operational events
Deploy to any U.S. or Canada plant on a moment’s notice to assess conditions, stabilize operations, and execute immediate corrective action
Act as on-site technical leader during escalation events, partnering directly with Plant Managers, Operations Leaders, and Maintenance Leaders
Lead structured root cause analysis and ensure corrective actions are implemented, verified, and sustained
Provide hands-on technical leadership across maintenance and production systems
Troubleshoot complex mechanical, hydraulic, pneumatic, electrical, and controls-related issues directly on the plant floor
Major PM/Overhaul work
Build sustainable technical capability across operators and maintenance technicians
Deliver hands-on, floor-based training (1:1 or small group) across maintenance and production
Identify recurring issues and systemic gaps impacting safety, quality, cost, or delivery
Reinforce strict adherence to safety standards, PPE, and environmental regulations during all intervention and recovery activities
Document root causes, corrective actions, and lessons learned from each deployment.

Requirements

What you’ll need

6–10 years’ experience in a high-output plastics manufacturing environment
5–10 years of hands-on experience in maintenance and/or production technical roles
Demonstrated expertise in troubleshooting blow molding systems and downstream bottle processing equipment
Proven ability to lead under pressure during unplanned operational events
Strong decision-making skills with the ability to assess incomplete information in fast-moving environments
Willingness and capability to be hands-on on the plant floor
Ability to lift up to 50 lbs. and work in manufacturing environments
Preferred: Bachelor’s degree or equivalent experience
Experience leading multi-site or organizational level technical initiatives
Budget and cost-management exposure
Experience leading cross-functional operations and maintenance teams
Strong communication skills with the ability to influence without authority.

Benefits

Comp & perks

Health insurance
401(k) plan with company contributions
Company holidays and vacation days
Tuition reimbursement
Learning and training opportunities
Bonus potential
Rewards and recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingroot cause analysismechanical systemshydraulic systemspneumatic systemselectrical systemscontrols systemsblow molding systemsbottle processing equipmentbudget management

Soft Skills

leadershipdecision-makingcommunicationinfluencingproblem-solvingtrainingteam collaborationadaptabilityattention to detailsafety compliance

Certifications

Bachelor’s degree