Full-stack Engineer

• Automate the vault pipeline: Drastically reduce the time from item received to live on platform — building intake automation, scan orchestration, and quality-control tooling.
• Expand beyond cards: Design and build ingestion, grading, and pricing workflows for non-card asset classes (watches, art, sealed wax) so Alt Values appear the moment items are vaulted.
• Build Vault-as-a-Service: Architect the account infrastructure, billing, and APIs that let enterprise partners programmatically vault, ship, and manage assets at scale.
• Ship the digitization stack: Optimize card imaging, lighting pipelines, and help turn static front/back photos into 360-degree views for digital repackers.
• Own the full stack: Take features from technical design through polished UI — Vault touches real-world operations, and the product surfaces need to be as sharp as the backend.
• Be a multiplier: Level up the growing Vault team through code reviews, technical documentation, and mentorship.

Senior Software Engineer, Vault

Customer Support

• Engage with collectors through chat, email, and phone support
• Handle complex account questions and resolve issues with empathy and care
• Document interactions and escalate issues as necessary for quick resolution
• Collaborate with cross-functional teams to enhance service quality
• Gather customer feedback to identify trends and suggest improvements

Customer Experience Representative – Contractor

Data Scientist

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Senior Software Engineer, Vault

Customer Experience Representative – Contractor

Senior Data Scientist – Pricing & Underwriting