Strategic Project Manager
Mapon
Account Director, Corporate
AlphaSense
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $123,000 - $169,000 per year
Job Level
Lead
About the role
- Serve as Corporate clients’ main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions
- Own and grow a book of business, maximizing client retention and identifying revenue opportunities
- Drive adoption across business units, partnering with Account Executives to expand usage and prevent churn
- Forecast retention and identify at-risk accounts early to mitigate loss
- Understand client organizations deeply—roles, KPIs, initiatives—to tailor engagement and messaging
- Build strategic relationships with users and stakeholders to position AlphaSense as a trusted partner
- Be a visible presence—hosting floor walks, lunch & learns, and other on-site initiatives
- Act as the voice of the client internally and champion AlphaSense externally
- Collect feedback and success stories to influence product, marketing, and sales strategies
- Collaborate with account executives to identify new business opportunities and expand account footprint
Requirements
- Relationship-Oriented: build rapport quickly and manage/expand relationships with Fortune 1000 clients
- Business-Savvy Expert: understand internal dynamics and client needs, use judgment, process, and strategy to deliver results
- Curious and Agile: naturally inquisitive, quick to learn, and adaptable in a fast-paced environment
- SaaS-Fluent: drive client success and engagement in a high-growth SaaS company
- Results-Driven: show grit, initiative, and a strong work ethic
- Exceptional Communicator: convey complex ideas clearly across written, verbal, and presentation formats
