AlphaGraphics

Analyst

• Monitor business performance across the US and ANZ regions, tracking key commercial and operational KPIs and providing stakeholders with timely, actionable insights.
• Develop recurring analyses and performance summaries to support regional management decision-making.
• Support local departments in maintaining data consistency and analytical governance by validating data quality, aligning KPI definitions with central standards, and ensuring reporting consistency across the group.
• Act as the primary analytical interface for Sales, Operations, Finance, and other regional business functions, helping stakeholders interpret data and define analytical requirements.
• Maintain strong partnerships with the Corporate BI Manager and Data & Reporting development team to request new reports, dashboard customizations, and data updates.
• Translate business requirements from regional stakeholders into clear technical specifications for development teams.
• Ensure the delivery, maintenance, and optimization of dashboards and standard reports for the US and ANZ regions.
• Coordinate reporting enhancements, monitor development timelines, and validate outputs against business expectations.
• Deliver ad hoc analyses supporting initiatives related to Network Performance, Shipping, Franchise Development, and other strategic priorities.
• Provide quantitative insights and recommendations to regional leadership and central corporate teams.

BI Regional Analyst – US, ANZ

Project Manager

• Assist in the client prospecting and lead development phase, including creating customer-specific proposals and supporting the RFP process
• Onboard new accounts and execute legal and financial documentation to ensure smooth customer set-up and transition
• Manage relationships with active national accounts and serve as a primary point of contact for customer communication and issue resolution
• Coordinate complex projects between national customers and AlphaGraphics franchise centers, ensuring high-quality execution, attention to detail, and timely delivery
• Monitor projects and events from start to finish to ensure customer satisfaction and proactively resolve any last-minute issues or concerns
• Maintain visibility into project timelines, shipping logistics, and delivery deadlines, utilizing available resources to provide accurate updates to customers
• Update and prepare customer design files for print production, including resizing artwork, adding bleeds, fixing missing links, and troubleshooting basic file issues
• Handle centralized billing and invoicing processes with accuracy while maintaining a basic understanding of accounts receivable, accounts payable, and profit margins
• Assist with monthly reporting related to National Programs performance, including revenue tracking, YoY growth, lead pipeline updates, customer projects, and franchise location involvement
• Collaborate cross-functionally with sales, operations, marketing, finance, and franchise partners to support program growth and execution
• Create presentations and supporting materials in Google Slides for internal and external audiences

National Programs Project Coordinator

Growth Marketing

• Bring a finance and analytics lens to the questions that gate revenue decisions.
• Get the team to a clear answer faster.
• Run cross-brand analyses on franchisee performance, program economics, and growth opportunities that drive revenue.
• Build the analytical case behind budget proposals and investment decisions.
• Develop scenario models that compress the time between question and decision.
• Maintain visibility into key initiatives, timelines, and project priorities.
• Drive follow-through across cross-functional workstreams and help remove blockers proactively.
• Support Finance with marketing data, forecasting, and business performance analyses.
• Collaborate with Operations, NSO, FranDev, and other internal stakeholders to support strategic initiatives.

Growth Marketing Specialist

• Assist in coordinating project timelines and deliverables to ensure timely completion.
• Manage communication between teams and stakeholders to facilitate collaboration.
• Organize and maintain project documentation and reports for easy access.
• Schedule and coordinate meetings, agendas, and follow-ups for project teams.
• Monitor project progress and provide updates to management as needed.
• Support budget tracking and resource allocation for various projects.
• Conduct research and gather information to assist in project planning.
• Provide administrative support to senior management as required.

Executive Assistant – Project Management

Account Executive

• Work with clients on both Interior and Exterior sign applications
• Sell projects and keep them on track through design, fabrication, and installation
• Upsell and cross-sell to maximize project capabilities

BI Regional Analyst – US, ANZ

National Programs Project Coordinator

Growth Marketing Specialist

Executive Assistant – Project Management

Outside Sales Representative