AlphaGraphics

Business Intelligence Developer

• Monitor business performance across the US and ANZ regions, tracking key commercial and operational KPIs and providing timely, actionable insights.
• Analyze sales, operational, customer, and market performance trends to identify opportunities, risks, performance gaps, and key business drivers.
• Develop recurring analyses, business performance reviews, and leadership-ready summaries to support regional decision-making.
• Translate complex data into clear insights, business implications, and practical recommendations for technical and non-technical stakeholders.
• Partner with Sales, Operations, Finance, and other regional functions to support performance planning, forecasting, strategic initiatives, and ad hoc analytical needs.
• Support data consistency and analytical governance by validating data quality, aligning KPI definitions with central standards, and ensuring reporting consistency across the group.
• Act as a primary analytical point of contact for regional business functions, helping stakeholders interpret data and define analytical and reporting requirements.
• Partner with the Corporate BI Manager and Data & Reporting development team to coordinate new reports, dashboard enhancements, data updates, and other analytical solutions.
• Translate regional business needs into clear functional and technical requirements, monitor development progress, and validate outputs against business expectations.
• Deliver ad hoc analyses supporting Network Performance, Shipping, Franchise Development, and other strategic business priorities.
• Proactively identify opportunities to improve reporting processes, analytical workflows, and access to business insights.

BI Regional Analyst

Sales

• Reach out to potential customers in San Antonio and share insight about new strategies and innovative approaches that can help organizations build awareness, engage and develop new customers, motivate employees, increase productivity and help companies grow.
• Work with a team of professionals with years of experience who can support your efforts so you can focus on sales.
• Research prospects from provided lists, identify key players, engage and generate interest.
• Develop opportunities from assigned in-bound leads.
• Understand customer needs and requirements.
• Close sales and achieve sales goals.
• Maintain and expand your database of prospects within your assigned territory.
• Use Salesforce to track activities, document prospect and account information and forecast revenue.
• Capture project details accurately, establish and manage customer expectations and communicate effectively with your internal team.
• Shape the future or our color graphics business unit by keeping your ear to the ground and helping senior management identify market needs and develop new product and services you can sell to grow your income.

Sales Professional, Signs and Visual Media

Project Manager

• Partner with Product Management and business stakeholders to define project scope, objectives, strategic value, and success metrics.
• Ensure technology solutions are effectively utilized to deliver measurable business outcomes and value.
• Serve as the strategic liaison between Marketing, IT, vendors, and business stakeholders to align initiatives with organizational goals.
• Collaborate with internal and external technical teams to define high-level approaches for delivering new capabilities and product innovations.
• Translate complex technical concepts into clear, actionable information for non-technical stakeholders.
• Serve as the primary Project Manager for assigned initiatives, ensuring successful, on-time delivery.
• Lead cross-functional projects involving Marketing, Operations, Technology, and other business functions to support innovation and EBITDA growth.
• Develop detailed project plans, establish milestones, and manage priorities across multiple concurrent initiatives.
• Provide clear communication regarding project status, risks, dependencies, and next steps to stakeholders.
• Manage project definition, tracking, reporting, and execution through Jira.
• Partner with Fortidia and third-party development teams to manage backlogs, prioritize work, assign tasks, and groom user stories.
• Create and maintain project roadmaps aligned with business priorities while coordinating with global teams to ensure consistency across initiatives.
• Confirm project funding requirements, validate budget availability, and ensure proper approvals prior to project execution.
• Evaluate and manage project change requests while maintaining alignment with governance standards and stakeholder expectations.
• Support the project lifecycle from Idea and Discovery through Delivery, Go-To-Market Launch, and Optimization.
• Assist in assessing project risks related to value, usability, feasibility, and viability during the discovery phase.
• Facilitate prioritization and Go/No-Go decision points to ensure investments address validated business needs.
• Partner with stakeholders to define, monitor, and report on KPIs and measurable business outcomes.

Analyst

• Monitor business performance across the US and ANZ regions, tracking key commercial and operational KPIs and providing stakeholders with timely, actionable insights.
• Develop recurring analyses and performance summaries to support regional management decision-making.
• Support local departments in maintaining data consistency and analytical governance by validating data quality, aligning KPI definitions with central standards, and ensuring reporting consistency across the group.
• Act as the primary analytical interface for Sales, Operations, Finance, and other regional business functions, helping stakeholders interpret data and define analytical requirements.
• Maintain strong partnerships with the Corporate BI Manager and Data & Reporting development team to request new reports, dashboard customizations, and data updates.
• Translate business requirements from regional stakeholders into clear technical specifications for development teams.
• Ensure the delivery, maintenance, and optimization of dashboards and standard reports for the US and ANZ regions.
• Coordinate reporting enhancements, monitor development timelines, and validate outputs against business expectations.
• Deliver ad hoc analyses supporting initiatives related to Network Performance, Shipping, Franchise Development, and other strategic priorities.
• Provide quantitative insights and recommendations to regional leadership and central corporate teams.

BI Regional Analyst – US, ANZ

• Assist in the client prospecting and lead development phase, including creating customer-specific proposals and supporting the RFP process
• Onboard new accounts and execute legal and financial documentation to ensure smooth customer set-up and transition
• Manage relationships with active national accounts and serve as a primary point of contact for customer communication and issue resolution
• Coordinate complex projects between national customers and AlphaGraphics franchise centers, ensuring high-quality execution, attention to detail, and timely delivery
• Monitor projects and events from start to finish to ensure customer satisfaction and proactively resolve any last-minute issues or concerns
• Maintain visibility into project timelines, shipping logistics, and delivery deadlines, utilizing available resources to provide accurate updates to customers
• Update and prepare customer design files for print production, including resizing artwork, adding bleeds, fixing missing links, and troubleshooting basic file issues
• Handle centralized billing and invoicing processes with accuracy while maintaining a basic understanding of accounts receivable, accounts payable, and profit margins
• Assist with monthly reporting related to National Programs performance, including revenue tracking, YoY growth, lead pipeline updates, customer projects, and franchise location involvement
• Collaborate cross-functionally with sales, operations, marketing, finance, and franchise partners to support program growth and execution
• Create presentations and supporting materials in Google Slides for internal and external audiences

BI Regional Analyst

Sales Professional, Signs and Visual Media

Project Manager

BI Regional Analyst – US, ANZ

National Programs Project Coordinator