Provide work instruction and support to the shared services organization (finance and accounting, credit and collections, accounts payable, investigator payments, payroll, project finance, travel & expense, credit card administration, and treasury support)
Ensure timely and accurate processing of accounting transactions and compliance with policies and procedures
Maintain an environment of continuous improvement and accurate reporting
Develop and oversee administration of internal metrics across accounting and finance functions
Utilize metrics to influence efficiencies across internal teams and business partners
Identify and develop priorities to drive continuous improvement
Lead projects/initiatives across the finance organization
Define and agree SLAs with in-scope entities, including KPIs, and manage performance