AllTrails

Creative Operations Manager

AllTrails

contract

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $60 - $65 per hour

Job Level

Mid-LevelSenior

About the role

  • Serving as the liaison between the creative team and internal stakeholders, partnering closely with marketing, creative, and cross-functional team members to manage the project pipeline from planning to delivery.
  • Working collaboratively with creative leadership to build effective processes that help the team run smoothly and efficiently, delivering the best creative work possible.
  • Driving project prioritization, scoping, and resource allocation for a team of designers, design managers, copywriters, motion designers, and video editors.
  • Managing relationships with external resources and freelance talent, reviewing and negotiating vendor contracts and agreements as required.
  • Developing and managing complex project timelines, workloads, and project objectives, ensuring projects are being delivered on-time and on-brief.
  • Communicating status updates, coordinating stakeholder reviews, and fielding feedback from stakeholders.
  • Identifying and implementing project management technologies that improve workflow efficiency.
  • Providing transparency and predictability of initiatives to leadership and project teams.
  • Identifying and mitigating risks, proactively surfacing potential issues, and unblocking obstacles for teams.
  • Providing thought leadership on creative process improvements.

Requirements

  • 5+ years of creative operations or project management experience in creative services, advertising, or marketing preferably within an in-house creative organization.
  • Demonstrated proficiency in owning the end-to-end project management pipeline for a small, efficient and highly collaborative creative organization with a global reach.
  • Ability and willingness to build new and effective processes, while continually optimizing them.
  • Excellent communication and interpersonal skills, with a proven ability to influence stakeholders, push back when needed, resolve conflict and build consensus while dealing with ambiguity.
  • Strong listener who can synthesize information and creative feedback from stakeholders
  • Ability to drive difficult conversations regarding resources and timelines
  • Work quickly and effectively on multiple projects
  • Experience with Jira, Confluence, Coda, G Suite
  • Humility, empathy and open-mindedness - no egos
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