Creative Operations Manager
AllTrails
contract
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $60 - $65 per hour
Job Level
Mid-LevelSenior
About the role
- Serving as the liaison between the creative team and internal stakeholders, partnering closely with marketing, creative, and cross-functional team members to manage the project pipeline from planning to delivery.
- Working collaboratively with creative leadership to build effective processes that help the team run smoothly and efficiently, delivering the best creative work possible.
- Driving project prioritization, scoping, and resource allocation for a team of designers, design managers, copywriters, motion designers, and video editors.
- Managing relationships with external resources and freelance talent, reviewing and negotiating vendor contracts and agreements as required.
- Developing and managing complex project timelines, workloads, and project objectives, ensuring projects are being delivered on-time and on-brief.
- Communicating status updates, coordinating stakeholder reviews, and fielding feedback from stakeholders.
- Identifying and implementing project management technologies that improve workflow efficiency.
- Providing transparency and predictability of initiatives to leadership and project teams.
- Identifying and mitigating risks, proactively surfacing potential issues, and unblocking obstacles for teams.
- Providing thought leadership on creative process improvements.
Requirements
- 5+ years of creative operations or project management experience in creative services, advertising, or marketing preferably within an in-house creative organization.
- Demonstrated proficiency in owning the end-to-end project management pipeline for a small, efficient and highly collaborative creative organization with a global reach.
- Ability and willingness to build new and effective processes, while continually optimizing them.
- Excellent communication and interpersonal skills, with a proven ability to influence stakeholders, push back when needed, resolve conflict and build consensus while dealing with ambiguity.
- Strong listener who can synthesize information and creative feedback from stakeholders
- Ability to drive difficult conversations regarding resources and timelines
- Work quickly and effectively on multiple projects
- Experience with Jira, Confluence, Coda, G Suite
- Humility, empathy and open-mindedness - no egos