Allstate

Attorney

• Responsible for investigating and confirming the facts of loss for advanced automobile accidents.
• Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority.
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims.
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage.

Attorney, Injury Adjuster

Manager

• Executes new strategic sales distribution models, including employee model test and learn concepts
• Monitors sales representative results to the plan, communicates impact to staff and consults with leadership, recommending adjustments where appropriate
• Provides daily leadership, guidance and coaching to employee sales producers ensuring the team’s work is aligned to exceeding sales targets
• Develops and integrates strategic and operational parameters for cross functional teams critical to the success of the employee model test and learn concepts
• Develops and executes complex strategies to reach pre-determined sales goals and manage key performance indicators related to sales production, quality, and expense management to drive performance to those plans
• Manages technology and quality assurance processes to ensure efficient use of resources
• Develops, communicates, and reinforces processes for successful test implementation and works with business partners to deliver test outcomes for successful organizational implementation
• Coordinates with Education/Training and ensure completion of required training programs, and support ensure completion of all training curriculum
• Develops and drives continuous feedback loop to gather information, analyze and course correct when necessary
• Communicates results and recommendations to leadership to help drive profitable growth

Employee Model Manager

Claims Specialist

• Investigating and confirming facts of loss for automobile accidents
• Determining coverage, liability, damages, and adjusting claims
• Working closely with SIU to uncover facts

MD Claims Adjuster

Security Engineer

• Frequently advise others on complex security engineering matters.
• Build foundation to translate security strategy into challenging and meaningful goals.
• Manage teams responsible for strategic and critical security architecture or provide functions that are of key strategic value to the business.
• Act as an authority in secure software best practices and propagate these throughout the broader organization, beyond their individual team.
• Display expertise in viewing the organization as a whole, especially in terms of risk and security posture.
• Leverage and influence key stakeholders to drive adoption of security controls and practices.
• Designing, implementing, and productizing security controls to address complex business and technology challenges.
• Working directly with business and technical teams to assess and provide security technology support.
• Understanding multiple end-to-end business and technology processes, with a focus on security risks and mitigations.
• Displaying deep knowledge of technical details, integration, and functions of security tools and platforms (e.g., IAM, SIEM, vulnerability management, cloud security).
• Evaluating potential system enhancements and upgrades, influencing the security product roadmap.
• Identifying and implementing process improvements and product simplification opportunities, especially in security operations.
• Providing technical or functional leadership for team members in security engineering.
• Ensuring industry and technology best practices are followed for secure development and operations.

Senior Security Engineering Manager

• Provides operational leadership and direction to a capable team of Claim Advisors, Accident Benefits and ensures their cooperation to successfully meet both Allstate Canada Group and the Claim Department performance requirements
• Provide detailed analysis that recognizes individual and team opportunities to positively impact Allstate Canada Group financial performance within appropriate claim performance metrics and adverse trends.
• Building plans to capitalize on the opportunities and reduce adverse risks.
• Develop employees and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities
• Recommend, implement, and maintain an optimal organization design within the team, including alignment of roles, accountabilities and authorities and alignment of tasks within the region to deliver on the strategy
• Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through Continuous Improvement methodologies
• Collaboration with the Departments Claim Managers to drive and deliver on departmental objectives
• Ensure performance and development plans are in place for all direct report employees
• Provide ongoing direction to the team to achieve targets
• Participate in Talent Pool Assessments

Manager, Casualty Claims – Accident Benefits

• Participate in the ideation of security controls that challenge the status quo and push the organization to a higher level of embedded security
• Demonstrate technical skills and aptitude needed to meet/exceed delivery velocity expectations as a full stack developer
• Actively learn different technologies as needed for delivery of stories
• Deliver on all phases of development work from initial kick-off, technical setup, application development, and support
• Embrace approach of making collaborative, fast, local decisions; then course correct as/if needed (test/learn/iterate)
• Active participation in regular agile meetings (e.g., site standup, product team standup, iteration planning meeting, retrospective, lunch & learns)
• Utilizing Paired programming
• Leveraging Test-Driven Development
• Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices.
• Daily interactions and open communication channels with you and your Managing Engineer
• Participate in high-level and low-level component and system designs
• Partners in collaboration and strategy alignment across product portfolios (cross-product) in partnership with product managers, other peers and key stakeholders.

Product Engineer – Security, Multiple Levels

• Investigate and confirm facts of automobile accidents
• Determine coverage, liability, damages, and negotiate claims
• Collaborate with other departments for claims involving fraud or subrogation

Claims Adjuster

• Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents
• Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Auto Claims Adjuster, Experienced

• Design and implement projects aligned with claims strategy
• Lead and motivate a team
• Manage escalated customer issues
• Develop business unit action plans

Bodily Injury Team Lead

Data Analyst

• Shape forecasting strategies through advanced data analytics and predictive modeling.
• Manage a team of analytics professionals and provide strategic guidance.
• Monitor and evaluate business initiatives against key performance indicators.

Data Analytics Associate Manager

• Manage auto claims from start to finish, ensuring timely and accurate resolution.
• Communicate with policyholders, claimants, agents, repair shops, and other stakeholders to gather information and provide updates.
• Use internal tools and platforms to assess claims, determine liability, and make repair and rental decisions in line with company guidelines and regulations.
• Conduct thorough investigations and apply critical thinking to evaluate claims, escalating complex cases when necessary.
• Negotiate settlements with all involved parties, ensuring fair outcomes.
• Document all claim activity accurately and promptly in accordance with company policies.
• Review First Notice of Loss (FNOL) details to verify key facts and initiate the claims process.
• Coordinate follow-ups to clarify details and confirm next steps for resolution.

Inside Auto Claims Specialist

• investigating and confirming the facts of loss for basic automobile accidents
• applying analytical thinking to determine coverage, liability, and damages
• negotiating claims within limit of authority
• recognizing and identifying body parts of a vehicle and other potential property damage

Auto Claims Adjuster

Full-stack Engineer

• Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team backlog
• Participates in daily site, cross-site, and product team standups
• Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product
• Collaborates within the team in designing systems and apps
• Practices daily paired programming and test-driven development in writing software and building products
• Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices
• Provides support for software products in user environments
• Serves as an expert on a specific business domain and demonstrates leadership and accountability in all forums including ECC and SWAT calls
• Provides input into the design of the product, collaborating with the team in solving problems the right way
• Participates in knowledge sharing, and contributes to the overall growth of the collective knowledge of the team
• Coaches more junior team members around different technologies and XP practices

Senior Software Engineer, Consultant II

• Investigating and confirming the facts of loss for automobile accidents
• Determining coverage, liability, damages and adjusting claims
• Obtaining police reports, collecting witness statements

Claims Adjuster – Trainee

QA Automation Engineer

• Support the Property Claims Optimization & Operational Design team.
• Gain exposure to Azure cloud resources, including Azure Data Lake Storage, Event Hub, Azure Function Apps, etc.
• Assist in developing and supporting Python-based automation and ETL scripts.
• Collaborate with experienced engineers, analysts, and architects while contributing to real project deliverables.