Allstate

Program Manager

• Lead large, complex projects with broad organizational impact.
• Provide direction and oversight across project lifecycles.
• Work collaboratively with teams in Tech, IT, and other groups.
• Engage with sales production leaders to ensure workstream alignment.
• Drive achievement of project success factors by ensuring deliverables meet requirements.

Lead Consultant, Project & Program Management

Attorney

• Manage a team of attorney-represented injury adjusters for west coast claims
• Provide exceptional claims service through chat
• Monitor staffing levels and workloads
• Develop strategies for employee performance improvement

Bodily Injury Claims Manager

Content Marketing Manager

• Handle escalated claims files that have complex contents or additional living expense damages
• Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly
• Use advanced technology to identify damages and write a contents damage estimate
• Communicate empathetically with customers and help them through their claim process
• Negotiate claim settlements with customers in accordance with business unit standard methodologies
• Coordinate with structure adjusters to ensure holistic handling of the claim file
• Use data and analytics to tell a story and influence decision making

Large Loss Contents Property Adjuster – Field Estimating

• Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation).
• Applies intermediate understanding of insurance policies.
• Determines subrogation or fraud potential and how to handle.
• Identifies customer needs and works to meet those needs.

Attorney-Represented Bodily Injury Claims Adjuster - PST/MST

Full-stack Engineer

• Lead Allstate’s Partner Relationship Management team to design and build partner solutions.
• Coach product engineers and address business needs to enhance customer satisfaction.
• Collaborate with cross-functional teams to evaluate, scope, design, prioritize, and implement CRM solutions supporting organizational strategic goals.

Managing Product Engineer – CRM Solutions

Analyst

• Serve as the first point of contact for all IT related incidents and service requests across the ATSC.
• Deliver outcome-based support, ensuring each interaction results in clear resolution, progress, or guidance.
• Diagnose, triage, and resolve technical issues, escalating when appropriate.
• Use ITSM tooling (e.g., Agility.ai / similar platforms) to log, manage, and track tickets accurately.
• Prioritize and manage multiple open issues while maintaining high service quality.
• Communicate effectively with users, translating technical issues into clear, friendly explanations.
• Contribute to knowledge base updates and process improvements.
• Support wider service delivery goals by collaborating with operational teams.

Service Desk Analyst

Product Manager

• Define, deliver, and manage lifecycle of products
• Collaborate with Product Marketing Manager for integrated marketing plans
• Coach and mentor team members
• Monitor budgets and operational effectiveness
• Define and manage KPIs for product success
• Engage in discovery/test & learn activities to validate concepts
• Collaborate with stakeholders and present as product expert

Lead Digital Product Manager

Financial Planning and Analysis

• Analyze and communicate financial results for key products, markets and initiatives
• Develop compelling story lines to help deepen client insights
• Formulate financial projections to support in predicting and tracking performance
• Work collaboratively within the team and cross-functionally across the finance organization

Financial Analysis Consultant II

Cloud Engineer

• Lead engineers in overseeing and developing cloud environments and platforms
• Work closely with product managers to prioritize the backlog
• Champion the engineering practices and help teams set up frameworks for infrastructure as code
• Establish the strategy and manage complex technical designs in cloud platform infrastructure
• Define and develop new products and services that provide functions as-a-service

Manager, Azure Cloud Infrastructure

• Drive product strategy to execution for customer facing features and technical capabilities within the AIP platform
• Collaborate closely with engineering, UX, and business stakeholders to deliver measurable value aligned to subscriber needs, partner expectations, and company objectives
• Maintain a refined, INVEST‑ready backlog and a clear 6‑month roadmap
• Translate business needs into clear, value-based user stories with well-defined acceptance criteria
• Use analytics, research, and stakeholder feedback to inform continuous improvement
• Promote transparency through demos and delivery insights
• Track KPIs: Customer interactions and product success metrics

Digital Product Owner – Lead Consultant, B2B2C Model

Data Analyst

• Supports Law & Regulation wide data analytics, AI, and machine learning initiatives
• Expands reporting capabilities and analytical insights
• Data development, predictive and prescriptive modeling, and data-driven tool development
• Compiles, cleans, organizes, and analyzes moderately complex data to understand business results
• Provides technical expertise
• Makes the business insights derived from data analytics accessible to those without technical skills
• Establishes, modifies, documents, and communicates standards of practice around data retrieval, data manipulation, data quality, data reporting and data analytics
• Communicates and presents project information to team and provides presentations/updates to management
• Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management

Senior Data Analytics Consultant

Software Engineer

• The Application Developer serves as a hands-on developer specializing in Microsoft Dynamics 365 (Customer Service / Dataverse) application enhancements, integrations, and custom components.
• Working under limited supervision, this role designs, builds, and supports intermediate-level solutions including Dynamics 365 configuration and extensions such as JavaScript, plug-ins, PCF controls, and data integrations.
• The developer also contributes to analytics deliverables, leveraging Power BI or Microsoft Fabric to build data pipelines, datasets, and operational dashboards that support business decision-making.
• Designs, configures, and develops changes within Microsoft Dynamics 365 Customer Service and related Dataverse tables, including forms, views, business rules, security roles, and model-driven apps.
• Generates and codes work units including JavaScript customizations, C# plug-ins, Power Automate flows, and PCF control enhancements following established development standards.
• Participates in solution packaging and deployments across DEV/ PreProd /Prod environments and assists with ALM best practices for Power Platform.
• Conducts structured code reviews (JavaScript, C#, PCF, Power Automate logic), ensuring consistency, reliability, and compliance with internal standards.
• Develops or supports creation of Power BI datasets, dataflows, measures, and reports that provide operational visibility to business partners.
• Ensures data quality, refresh reliability, and alignment to governance standards.
• Collaborates with business partners to validate requirements and identify opportunities to simplify or optimize business processes.

Application Developer

Security Engineer

• Lead and manage a global engineering team of engineers, overseeing recruitment, onboarding, regular one-on-one meetings, performance reviews, and career development
• Inspire and influence peers, direct reports, and stakeholders to achieve business objectives and embrace change
• Influence and innovate new solutions to challenging security problems
• Embrace approach of making collaborative, fast, local decisions; then course correct as/if needed (test/learn/iterate)
• Provide meaningful/thoughtful feedback on others as requested
• Facilitate and participate in agile ceremonies, including daily standups, inception and iteration planning, backlog refinement, and retrospectives
• Collaborate closely with product managers to ensure technical input informs product scope and delivery
• Partners in collaboration and strategy alignment across product portfolios (cross-product) in partnership with product managers, other peers and key stakeholders with the customer needs and wants in mind
• Actively contribute to software development efforts, writing, reviewing, and guiding code to ensure high-quality, scalable, and secure implementations
• Balance technical leadership with hands-on coding to drive project success and mentor the team through example
• Serves as an expert in the domain of information security engineering
• Participates in the effort of shaping the architecture and design of the product; actively helps the team in choosing the right technology, solving technical problems
• Satisfy all administrative-type requirements such as timesheets, performance management process, annual compliance, security training, etc.