Allstate

Property Adjuster Trainee - Inside - Hybrid

Allstate

full-time

Posted on:

Origin:  • 🇺🇸 United States • Idaho

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Salary

💰 $19 - $31 per hour

Job Level

Entry Level

About the role

  • A day in the life of an inside Property Adjuster, and what it takes to do the job.
  • Moderate Inside Property Adjuster; provide exceptional service to policyholders, remotely from home office, with virtual inspections, coverage investigations, estimates, and settlements.
  • Interaction with customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration; communication via voice, email, and text.
  • Role-specific focus on water losses, aiming for high-quality resolution.
  • The Customer Service Expert, Investigator, Effective Communicator, Negotiator, Problem Solver, and Recorder roles described.
  • Schedule: Monday – Friday; 8 am - 5 pm with rotational Saturday duty.
  • After Training: Hybrid (remote until office available).
  • Licensing requirements: may need adjuster/appraiser license within 60 days; licensing support with centralized licensing team.
  • Sign-on bonus info: $1,000 Licensing Sign on Bonus if active licenses.

Requirements

  • 1+ years of previous customer service experience required.
  • Previous industry experience is highly desired.
  • Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
  • Ability to assess property damages and accurately determine claim coverage.
  • Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
  • Ability to work independently and manage time efficiently in a virtual work environment.
  • Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
  • Licensing may be required; ability to obtain relevant licenses within 60 days (as applicable).