Systems Administrator
Serigor Inc
Administrative Consultant
Allstate
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $82,542 per year
Job Level
Junior
About the role
- As a Good Hands Repair Network (GHRN) Administrative Consultant, you'll be the go-to expert helping customers get back on the road quickly and confidently.
- You'll work closely with trusted repair shops in your area to make sure everything runs smoothly—from keeping customers informed about their repair status to answering questions and resolving issues with care and professionalism.
- You'll also help guide where repairs should take place, ensure high-quality work is delivered, and even negotiate fair pricing for parts and services.
- By working hand-in-hand with our leadership team, you'll play a key role in improving repair efficiency and keeping costs in check—all while making the customer experience exceptional.
Requirements
- Must have auto technical repair knowledge in a collision repair setting, including an understanding of repair methodology, repair processes, and the ability to discern related and unrelated damages.
- You have prior experience using an auto estimating program such as: CCC One and a strong auto damage analysis background (12 months preferred).
- Prior experience writing estimates for an insurance preferred shop or as an auto damage adjuster is preferred.
- Familiarity with insurance policies, coverage, and repair processes.
- Candidates in Central or Eastern Time Zones preferred.
Benefits
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
auto technical repair knowledgecollision repairrepair methodologyrepair processesauto estimating programCCC Oneauto damage analysiswriting estimatesinsurance policiescoverage
Soft skills
customer servicecommunicationproblem-solvingnegotiationprofessionalismleadershiporganizational skillsattention to detailcollaborationefficiency improvement
