AllOne Health

Counselor

• Perform clinical work including intake, assessment, crisis management, short-term counseling, resource referrals, and case management follow up
• Responsible for providing clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site
• Provides management and organizational consultations to employer customer contacts
• Responds to workplace trauma, crisis, and loss
• Enters relevant client interface data into the EAP Expert database system on a routine basis, immediately following the point of service
• Perform other related duties as needed and/or required and maintain a high level of productivity

EAP Triage Counselor

Recruitment

• Identify, recruit, and contract with mental health providers to meet network needs
• Conduct outreach to potential providers with underrepresented specialties and markets
• Facilitate the contracting process with providers
• Assist providers through the credentialing process
• Provide guidance on recruitment procedures and support process improvements
• Maintain accurate records of outreach, contracts, and onboarding milestones
• Work with Marketing, Legal, Compliance, and Provider Relations teams to align strategies

Provider Recruiter

Business Operations

• Manage the report(s) that support the Regional Vice President, Executive Operating Director, Client Relations Director, and Senior Clinical Consultant with day-to-day operational tasks
• Support smooth communication and alignment between the regional leadership team and other functional departments (e.g., finance, HR, marketing, operations)
• Coordinate supply and equipment inventories
• Manage schedules such as clinical schedules, on-call schedules, holiday schedules, and recurring meetings
• Support the contract management process proactively from implementation, onboarding, renewals, mid-cycle changes, and off-boarding
• Coordinate internal meetings and communications across departments
• Provide day-to-day administrative support to team members across the business unit
• Provide administrative and practical support to customers and external entities as required

Business Operations Specialist

Consultant

• Serve as the primary liaison and point of contact for formal referrals to AOH for clinical assessment and treatment
• Provide intensive case management from initial consultation through ongoing care coordination
• Collaborate closely with case-specific treatment providers to ensure high-quality, client-centered service delivery
• Partner with the Managing Director to maintain strong alignment with customer needs and expectations
• Participate in and present to key stakeholders during regularly scheduled customer meetings
• Ensure timely, accurate documentation and clear communication of all case management activities within the customer relationship management (CRM) system
• Maintains availability as a primary point of contact, demonstrating prompt responsiveness and quick turnaround for acute cases and new referrals
• Provides initial consultations to assess the scope of referrals and ensure alignment among all engaged stakeholders
• Manages and coordinates appropriate releases of information for clients and all relevant treatment, assessment, and referral partners
• Participates in regularly scheduled case review meetings for active and monitored cases with the referring organization

Senior Clinical Account Consultant

Full-stack Engineer

• The AI‑Enabled Full Stack Developer plays a critical role in designing, developing, and maintaining scalable, secure, and high‑quality applications while leveraging modern AI tools and platforms to accelerate delivery and improve application intelligence.
• Responsible for end‑to‑end front‑end and back‑end development and for integrating AI‑driven capabilities such as intelligent automation, AI agents, and large language model (LLM) services into enterprise applications.
• Collaborates closely with cross‑functional teams to deliver innovative, maintainable, and performant solutions that align with business objectives.

AI Full Stack Developer

Content Writer

• Lead the end-to-end proposal development process, including planning, writing, editing, and submission of RFP responses
• Develop clear, concise, and persuasive content aligned with client requirements and evaluation criteria
• Customize responses to reflect client-specific needs, industry context, and organizational strengths
• Collaborate with internal stakeholders (clinical, operations, account management, legal, finance) to gather content and ensure accuracy
• Ensure compliance with all RFP instructions, formatting, and submission requirements
• Manage multiple proposals simultaneously while meeting strict deadlines
• Participate in proposal strategy discussions and contribute to win themes and positioning
• Review and edit content for clarity, consistency, and quality
• Support continuous improvement of proposal processes and tools

EAP Triage Counselor

Provider Recruiter

Business Operations Specialist

Senior Clinical Account Consultant

AI Full Stack Developer

EAP Proposal Writer