
Senior Consultant, Extended Workforce
Allegis Global Solutions
contract
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Job Level
About the role
- Client Engagement, Research, & Analysis
- Apply QWA’s design thinking methodology to understand client needs, requirements and business objectives.
- Design and lead on-site, virtual workshops with clients to validate their current state operations, collect requirements, and gain consensus around project scope and plan.
- Develop a detailed understanding of the client problem statement, as well as visual representations of the current process, operational design, and technology challenges.
- Lead design, creation, and validation of outputs for interviews and surveys to build current state deliverables and artifacts.
- Request, categorize and analyze client-provided documentation, process maps and technology architecture for the existing Extended Workforce program.
- Create and lead user experience, requirements gathering, and leadership workshops to understand pain points and develop current state deliverables (Experience & Journey Maps, Data Flow Diagrams, Architecture Maps, etc.).
- Collaborate and communicate effectively directly with technology architects, executives, and SMEs, both internally and externally.
- Tenaciously question, challenge assumptions, and analyse information to diagnose the root of an issue, design optimal solutions and roadmaps, and outline short and long-term impact of recommendations.
- Ability to collaborate with internal and external Change Managers to ensure change deliverables are aligned to the client’s objectives.
- Create in-depth final recommendations and reports and present to the relevant client stakeholders.
- Program & Technology Design
- Create future state target operating models including RASCI’s, governance models, organizational charts and funding models.
- Design and recommend solutions that improve the user experience.
- Recommend optimisation of current technology ecosystems, or the implementation of new Extended Workforce technologies such as VMS, AI and Automation and other enabling technologies.
- Produce key decision documents for enhancing their processes and technologies.
- Create and present the Future State/Opportunity Map document to client stakeholders.
- Customer Relationship Management
- Work with client project sponsors and execs as the key bridge to understand business requirements and build trust to deliver optimal technical and service design solutions.
- Effectively manage client expectations and deliverables to the project scope.
- Project Management
- Support the PM and guide discovery, deliverables, and the broader team whilst working on Extended Workforce assignments.
- Attend required project meetings and ensure compliance to project governance.
- Technology Expertise
- Act as a conduit between the business needs and technical requirements, including working with technology specialists and effectively communicating between the technical and executive level.
- Analyze clients’ business and technical challenges to design comprehensive solutions that integrate smoothly into customer environments.
- Provide consultation to internal and external leadership on technology best practices and market trends.
- Recommend appropriate roadmaps to technology vendors and leadership.
- Market Analysis
- Research and document industry trends & technologies for ad hoc projects, as required.
- Provides consultation on technology best practices and trends, including the creation of whitepapers.
- Sales, Events & Product Development
- Identify additional products and service options for clients to explore continuation/expansion of service.
- Represent the company at industry events by serving as a key spokesperson at conferences, trade shows, and networking events, showcasing the company’s expertise and fostering relationships with key industry stakeholders.
- Proactively contribute to the development of the Advisory Practice by developing playbooks, methodologies, and toolsets to ensure continuous improvement.
Requirements
- Demonstrated experience in the Extended Workforce domain (MSP, Services Procurement, VMS implementations).
- Demonstrated experience within a MSP, Services Procurement, RPO, TA, or HR program or workforce program/technology delivery or implementations.
- Diverse industry experience desired across startup, publicly traded, private, and/or Fortune 100 companies, demonstrating adaptability and the context to drive results in varied organizational environments.
- Prior client-facing consulting experience and superior presentation and storytelling ability to lead workshops and client presentation.
- Bachelor’s Degree required.
- Knowledge of Design Thinking methodology preferred.
Benefits
- Employees can work remotely
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Design ThinkingUser Experience DesignRequirements GatheringProcess MappingData Flow DiagramsArchitecture MapsTechnology ArchitectureVMS ImplementationsAI and AutomationProject Management
Soft Skills
Client EngagementCommunicationCollaborationAnalytical ThinkingProblem SolvingPresentation SkillsLeadershipAdaptabilityStakeholder ManagementTrust Building
Certifications
Bachelor's Degree