Senior Enterprise Applications Administrator
Alkymi
full-time
Posted on:
Location Type: Remote
Location: India
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Job Level
About the role
- Configure and optimize enterprise applications to ensure alignment with business goals, scalability, and performance.
- Play a key role in developing and deploying new features, functionalities, or customizations to support high-priority projects and business objectives.
- Perform thorough testing and quality assurance efforts for developed features or enhancements to guarantee functionality, reliability, and user-friendliness.
- Identify opportunities for process enhancement, automation, or optimization within enterprise applications to improve efficiency and user experience.
- Collaborate closely with stakeholders to gather, analyze, and document business requirements for new requests, translating them into technical specifications.
- Contribute to the design and architecture of new solutions or enhancements within enterprise applications based on gathered requirements, ensuring alignment of technical solutions with business needs and objectives.
- Provide advanced technical support and troubleshooting for complex issues faced by end-users, offering in-depth guidance and solutions.
- Act as a subject matter expert and escalation point for intricate technical problems and user inquiries.
- Facilitate knowledge transfer sessions to disseminate best practices and promote user proficiency.
- Maintain detailed documentation of configurations, solutions, and support procedures, adhering to best practices and compliance standards.
- Help define and enforce governance policies and procedures related to application configurations, software development lifecycle (SDLC), and user access.
- Help evaluate emerging technologies and their potential application within the enterprise environment.
Requirements
- Typically requires a minimum of 5 years of related experience; or 3 years and an advanced degree
- Bachelor’s degree in engineering, technology, physics, math, or another related field or equivalent work experience
- Proficiency in managing and configuring enterprise-level applications, such as ERP systems, CRM platforms, HRIS applications, etc.
- Expertise in configuring and customizing application settings, including user roles, permissions, workflows, security settings, fields, page layouts, and automation tools.
- Capability to identify opportunities for automation, optimization, efficiency gains, and user experience improvements within enterprise applications.
- Strong analytical and problem-solving abilities to address complex business challenges and identify innovative solutions within applications.
- Ability to align technical decisions with broader business strategies and long-term objectives.
- Project planning, task prioritization, and time management skills to successfully contribute to projects, ensure deadlines are met, and manage multiple tasks effectively.
- Ability to create comprehensive training materials, user guides, and documentation to support end-users and internal teams.
- Eagerness to learn and adapt to new technologies, frameworks, and industry trends to drive continuous improvement within the application ecosystem.
Benefits
- remote-first environment
- unlimited paid time off
- 401(k) with employer match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise applicationsERP systemsCRM platformsHRIS applicationsapplication configurationautomation toolsquality assurancetechnical specificationstroubleshootingsoftware development lifecycle (SDLC)
Soft Skills
analytical skillsproblem-solvingproject planningtask prioritizationtime managementcollaborationcommunicationknowledge transferuser trainingadaptability
Certifications
Bachelor’s degree in engineeringBachelor’s degree in technologyBachelor’s degree in physicsBachelor’s degree in math